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astTECS Call Center Software VS DialedIn

Let’s have a side-by-side comparison of astTECS Call Center Software vs DialedIn to find out which one is better. This software comparison between astTECS Call Center Software and DialedIn is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether astTECS Call Center Software or DialedIn fits your business.

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  • img 4 Ratings & 0 Reviews
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  • img 5 Ratings & 0 Reviews
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Pricing

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Price Plans

₹ 100000

astTECS Call Center Software

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$ 49

Inbound, Chat & Texting

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  • Lifetime Plan
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.6

4 Ratings & 0 Reviews

97% Likelihood to Recommend

4.3

5 Ratings & 0 Reviews

88% Likelihood to Recommend

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgBPO
  • imgContact Center

We provide the best software solution for your business needs

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Features

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Product features

  • checked Call Recording
  • checked Call Disposition
  • checked Call Back Scheduling
  • checked Real Time Dashboards
  • checked Live Call Monitoring
  • checked Reporting
  • checked Voice Logger
  • checked Administration
  • checked Outbound Call Management
  • checked Reporting & Analytics
  • checked Regulatory Compliance Support
  • checked Quality Assurance
  • checked Admin Console
  • checked Agent Desktop
  • checked Multichannel Solution
  • checked Blended Contact Center
  • checked Inbound Contact Center
  • checked Integrations

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Cube Call centre Solution

Cube Call centre Solution


MyOperator

MyOperator


SanCCS

SanCCS


DialDesk

DialDesk


See all astTECS Call Center Software alternatives img
Cube Call centre Solution

Cube Call centre Solution


MyOperator

MyOperator


SanCCS

SanCCS


DialDesk

DialDesk


See all DialedIn alternatives img

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astTECS Call Center Software vs DialedIn Comparison FAQs

Software questions,
answered

While astTECS Call Center Software offers customized features, DialedIn has diverse modules. Select between astTECS Call Center Software or DialedIn as per your business needs.

Both these products offer similar features but with a different approach. While astTECS Call Center Software emphasizes on user experiences, DialedIn focuses on functionalities.

It all depends on the functionalities that you prefer. While astTECS Call Center Software offers add-ons along with essential features, DialedIn emphasizes on customization.

No, the difference between astTECS Call Center Software and DialedIn lies in terms of features and functionalities. While astTECS Call Center Software can be customized as per the user’s needs, DialedIn addresses the diverse audience.

It depends upon your business requirement. Both astTECS Call Center Software and DialedIn provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While astTECS Call Center Software is customizable, astTECS Call Center Software offers comprehensive modules.

A Quick Comparison Between astTECS Call Center Software vs DialedIn

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of astTECS Call Center Software vs DialedIn In terms of Features
  • Comparison Between astTECS Call Center Software and DialedIn In terms of Deployment Type
  • astTECS Call Center Software or DialedIn: Which Is Ideal for Your Industry
  • Which Is Better? - astTECS Call Center Software or DialedIn

Comparison of astTECS Call Center Software vs DialedIn In terms of Features

astTECS Call Center Software includes features like Call Recording, Virtual Call Center, Call Back Service and Real time data. DialedIn is known for functionalities like Call Center Management, Sales & Repair Tracking, Supply Chain Management and Quality Management. When you compare astTECS Call Center Software vs DialedIn, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between astTECS Call Center Software and DialedIn In terms of Deployment Type

While astTECS Call Center Software supports Web Based and On Premises deployment; DialedIn is suitable for Web Based deployment. While selecting between astTECS Call Center Software and DialedIn, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

astTECS Call Center Software or DialedIn: Which Is Ideal for Your Industry

astTECS Call Center Software is ideal for industries like All Industries. For BPO and Contact Center, DialedIn is a better choice. If you are confused between astTECS Call Center Software or DialedIn, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - astTECS Call Center Software or DialedIn

astTECS Call Center Software and DialedIn can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare astTECS Call Center Software and DialedIn during demo to decide which one is best for your business.

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