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  3. Astrachat VS Freshchat

Astrachat VS Freshchat

Let’s have a side-by-side comparison of Astrachat vs Freshchat to find out which one is better. This software comparison between Astrachat and Freshchat is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Astrachat or Freshchat fits your business.

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Astrachat
Astrachat

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Freshchat
Freshchat

4.5

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Astrachat
Astrachat

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Freshchat
Freshchat

4.5

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  • img 4 Ratings & 0 Reviews
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Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

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₹ 1799

Growth (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 4799

Pro (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 7699

Enterprise (/agent/month, billed monthly) (/agent/month, billed annually)

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Offers

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Available offers & discounts

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Ratings

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Overall ratings

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4.5

4 Ratings & 0 Reviews

87% Likelihood to Recommend

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Assignment Rules
  • checked Chat Bot
  • checked IP Whitelisting
  • checked Authentication
  • checked Email, social, chat, phone channels
  • checked Agent Scripts
  • checked Speech Enabled IVR
  • checked Offline Experience
  • checked Auto-Resolve
  • checked Chatbot Analytics
  • checked Messaging
  • checked Custom Reports
  • checked Agent Assist AI
  • checked Omniroute
  • checked Voicebot
  • checked Multilingual
  • checked Roles & Permissions
  • checked Live Translate
  • checked Priority Inbox
  • checked Canned Responses
  • checked Private Notes
  • checked User Events & Timeline
  • checked User Segmentation
  • checked Dashboards
  • checked Facebook Messenger
  • checked Team Inbox Lite
  • checked Files
  • checked Performance Reports
  • checked CSAT Surveys
  • checked WhatsApp Business
  • checked IntelliAssign
  • checked Co-Browsing
  • checked Abandoned Call Metrics

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

PlugtoChat

PlugtoChat

Chatwoot

Chatwoot

Tiledesk

Tiledesk

Botbiz

Botbiz

See all Astrachat alternatives img
Zoho SalesIQ

Zoho SalesIQ

Zendesk

Zendesk

Chatwoot

Chatwoot

PlugtoChat

PlugtoChat

See all Freshchat alternatives img

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Astrachat vs Freshchat Comparison FAQs

Software questions,
answered

While Astrachat offers customized features, Freshchat has diverse modules. Select between Astrachat or Freshchat as per your business needs.

Both these products offer similar features but with a different approach. While Astrachat emphasizes on user experiences, Freshchat focuses on functionalities.

It all depends on the functionalities that you prefer. While Astrachat offers add-ons along with essential features, Freshchat emphasizes on customization.

No, the difference between Astrachat and Freshchat lies in terms of features and functionalities. While Astrachat can be customized as per the user’s needs, Freshchat addresses the diverse audience.

It depends upon your business requirement. Both Astrachat and Freshchat provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Astrachat is customizable, Astrachat offers comprehensive modules.

A Quick Comparison Between Astrachat vs Freshchat

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison Between Astrachat and Freshchat In terms of Deployment Type
  • Astrachat or Freshchat: Which Is Ideal for Your Industry
  • Which Is Better? - Astrachat or Freshchat

Comparison Between Astrachat and Freshchat In terms of Deployment Type

While Astrachat supports On Premises deployment; Freshchat is suitable for Web Based deployment. While selecting between Astrachat and Freshchat, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Astrachat or Freshchat: Which Is Ideal for Your Industry

Astrachat is ideal for industries like All Industries. For All Industries, Freshchat is a better choice. If you are confused between Astrachat or Freshchat, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Astrachat or Freshchat

Astrachat and Freshchat can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Astrachat and Freshchat during demo to decide which one is best for your business.

Author: Techjockey Team

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