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Helpdesk - Support Ticketing Management VS ActivDesk

Let’s have a side-by-side comparison of Helpdesk - Support Ticketing Management vs ActivDesk to find out which one is better. This software comparison between Helpdesk - Support Ticketing Management and ActivDesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Helpdesk - Support Ticketing Management or ActivDesk fits your business.

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  • img 1 Ratings & 1 Reviews
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₹ 1500

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Ratings

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4.1

1 Ratings & 1 Reviews

90% Likelihood to Recommend

Reviews

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Good experience, user friendly software

Bombey Footware Feb 27, 2021

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgHospitality

We provide the best software solution for your business needs

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Features

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Product features

  • checked Dashboards
  • checked Admin Control
  • checked Multiple Company
  • checked Knowledge Base
  • checked Configuration
  • checked Statistics And Graphs
  • checked Reports
  • checked Live Chat
  • checked Ticketing
  • checked Teamwork & Communication
  • checked Multichannel Helpdesk
  • checked Self Service
  • checked Email Integration
  • checked Workflow Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshdesk

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TxHelpDesk

TxHelpDesk


See all Helpdesk - Support Ticketing Management alternatives img
Freshdesk

Freshdesk


Vision Helpdesk

Vision Helpdesk


Elitser Helpdesk Software

Elitser Helpdesk Software


TxHelpDesk

TxHelpDesk


See all ActivDesk alternatives img

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Similar Comparison

Helpdesk - Support Ticketing Management vs ActivDesk Comparison FAQs

Software questions,
answered

While Helpdesk - Support Ticketing Management offers customized features, ActivDesk has diverse modules. Select between Helpdesk - Support Ticketing Management or ActivDesk as per your business needs.

Both these products offer similar features but with a different approach. While Helpdesk - Support Ticketing Management emphasizes on user experiences, ActivDesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Helpdesk - Support Ticketing Management offers add-ons along with essential features, ActivDesk emphasizes on customization.

No, the difference between Helpdesk - Support Ticketing Management and ActivDesk lies in terms of features and functionalities. While Helpdesk - Support Ticketing Management can be customized as per the user’s needs, ActivDesk addresses the diverse audience.

It depends upon your business requirement. Both Helpdesk - Support Ticketing Management and ActivDesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Helpdesk - Support Ticketing Management is customizable, Helpdesk - Support Ticketing Management offers comprehensive modules.

A Quick Comparison Between Helpdesk - Support Ticketing Management vs ActivDesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Helpdesk - Support Ticketing Management vs ActivDesk In terms of Features
  • Comparison Between Helpdesk - Support Ticketing Management and ActivDesk In terms of Deployment Type
  • Helpdesk - Support Ticketing Management or ActivDesk: Which Is Ideal for Your Industry
  • Which Is Better? - Helpdesk - Support Ticketing Management or ActivDesk

Comparison of Helpdesk - Support Ticketing Management vs ActivDesk In terms of Features

Helpdesk - Support Ticketing Management includes features like Dashboards, Admin Control, Multiple Company and Knowledge Base. ActivDesk is known for functionalities like Ticketing, Teamwork & Communication, Multichannel Helpdesk and Self Service. When you compare Helpdesk - Support Ticketing Management vs ActivDesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Helpdesk - Support Ticketing Management and ActivDesk In terms of Deployment Type

While Helpdesk - Support Ticketing Management supports Web Based deployment; ActivDesk is suitable for Web Based deployment. While selecting between Helpdesk - Support Ticketing Management and ActivDesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Helpdesk - Support Ticketing Management or ActivDesk: Which Is Ideal for Your Industry

Helpdesk - Support Ticketing Management is ideal for industries like All Industries. For Hospitality, ActivDesk is a better choice. If you are confused between Helpdesk - Support Ticketing Management or ActivDesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Helpdesk - Support Ticketing Management or ActivDesk

Helpdesk - Support Ticketing Management and ActivDesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Helpdesk - Support Ticketing Management and ActivDesk during demo to decide which one is best for your business.

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