Apptivo VS Freshdesk

Name: Freshdesk
Price: 1399.00 INR
Rating: 4.75 (3 reviews)

Let’s have a side-by-side comparison of Apptivo vs Freshdesk to find out which one is better. This software comparison between Apptivo and Freshdesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Apptivo or Freshdesk fits your business.

Comparison

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Apptivo

Get Free Demo

Freshdesk

4.7

Get Free Demo

Pricing

Price Plans

₹ 625

Premium

₹ 1959

Ultimate

View Details

₹ 1399

Blossom

₹ 3299

Garden

₹ 4999

Estate

+ 3 more plans

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Lifetime Plan

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

1 Ratings & 1 Reviews

Features 4

Value for Money 4

Ease of Use 4

Customer Support 4

Likelihood to Recommend

See all Apptivo reviews

4.7

3 Ratings & 3 Reviews

Features 4.8

Value for Money 4.5

Ease of Use 4.6

Customer Support 5

Likelihood to Recommend

See all Freshdesk reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Workflow Trigger Alerts
Automated Campaigns
Event-Triggered Workflows
Customer Segmentation
Opportunity & Pipeline Management
Third Party Integrations
Role-Based Access Control (RBAC)
Activity History
Workflow Automation and Management
Email Marketing Tools Integration
Document Sharing & File Storage
Custom Workflow Alerts
Event-Triggered Notifications
Performance Tracking
Sales Performance Reports
Custom Dashboards
Chatbots
GDPR & Data Privacy
Backup & Disaster Recovery
Task / Activity Management
Contact Segmentation
Team Communication
Quote Management
Order Management
Contract Management
Account Management
Territory Management
Campaign Management
Lead Management
Email Marketing
Lead Scoring
Real Time Analytics
Calendar Integration
Customer Profiles
Sales Automation
Data Encryption
API Access
Deal Management
Lead Nurturing
Data Import/Export
Contact Management

Ticket Management
Agent Shifts
Agent Scripts
Email Bot
Auto-Triage
Email, social, chat, phone channels
Omnichannel
Roles & Permissions
IP & Network Restrictions
Intelligent ticket assignment
Round-robin Routing
Portal Rebrand
Multiple Products
Dynamic Ticket Forms
HIPAA Compliance
Abandoned call metrics
Co-Browsing
Audit Logs
Sandbox
Collaboration
Multichannel Support
Feedback & Automation
Self Service Portal
Helpdesk Report
Customization
Process Automations
Agent collision detection
SLA Management
Time Tracking
CSAT Surveys
Performance Reports
Multilingual
Custom Reports
Custom Reports & Dashboards
Customer Segments
Speech Enabled

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Zoho CRM

CrmOne

Odoo CRM

Solid Performers CRM

See all Apptivo alternatives

Support CRM

TxHelpDesk

Stingo Helpdesk

Troopr HelpDesk

See all Freshdesk alternatives

Apptivo vs Freshdesk Comparison FAQs

Software questions,
answered

While Apptivo offers customized features, Freshdesk has diverse modules. Select between Apptivo or Freshdesk as per your business needs.

Both these products offer similar features but with a different approach. While Apptivo emphasizes on user experiences, Freshdesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Apptivo offers add-ons along with essential features, Freshdesk emphasizes on customization.

No, the difference between Apptivo and Freshdesk lies in terms of features and functionalities. While Apptivo can be customized as per the user’s needs, Freshdesk addresses the diverse audience.

It depends upon your business requirement. Both Apptivo and Freshdesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Apptivo is customizable, Apptivo offers comprehensive modules.

A Quick Comparison Between Apptivo vs Freshdesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Apptivo vs Freshdesk In terms of Features
Comparison Between Apptivo and Freshdesk In terms of Deployment Type
Apptivo or Freshdesk: Which Is Ideal for Your Industry
Which Is Better? - Apptivo or Freshdesk

Comparison of Apptivo vs Freshdesk In terms of Features

Apptivo includes features like Workflow Trigger Alerts, Automated Campaigns, Event-Triggered Workflows and Customer Segmentation. Freshdesk is known for functionalities like Ticket Management, Agent Shifts, Agent Scripts and Email Bot. When you compare Apptivo vs Freshdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Apptivo and Freshdesk In terms of Deployment Type

While Apptivo supports Web Based deployment; Freshdesk is suitable for Web Based deployment. While selecting between Apptivo and Freshdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Apptivo or Freshdesk: Which Is Ideal for Your Industry

Apptivo is ideal for industries like All Industries. For All Industries, Freshdesk is a better choice. If you are confused between Apptivo or Freshdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Apptivo or Freshdesk

Apptivo and Freshdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Apptivo and Freshdesk during demo to decide which one is best for your business.

Author: Techjockey Team

Apptivo VS Freshdesk

We provide the best software solution for your business needs

Apptivo vs Freshdesk Comparison FAQs

Is Apptivo better than Freshdesk?

Are Apptivo and Freshdesk same?

Which is better Apptivo or Freshdesk?

Is Apptivo the same as Freshdesk?

Can Apptivo replace Freshdesk?

What is the difference between Apptivo and Freshdesk?

A Quick Comparison Between Apptivo vs Freshdesk

Comparison of Apptivo vs Freshdesk In terms of Features

Comparison Between Apptivo and Freshdesk In terms of Deployment Type

Apptivo or Freshdesk: Which Is Ideal for Your Industry

Which Is Better? - Apptivo or Freshdesk

Apptivo VS Freshdesk

We provide the best software solution for your business needs

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Apptivo vs Freshdesk Comparison FAQs

Is Apptivo better than Freshdesk?

Are Apptivo and Freshdesk same?

Which is better Apptivo or Freshdesk?

Is Apptivo the same as Freshdesk?

Can Apptivo replace Freshdesk?

What is the difference between Apptivo and Freshdesk?

A Quick Comparison Between Apptivo vs Freshdesk

Comparison of Apptivo vs Freshdesk In terms of Features

Comparison Between Apptivo and Freshdesk In terms of Deployment Type

Apptivo or Freshdesk: Which Is Ideal for Your Industry

Which Is Better? - Apptivo or Freshdesk

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