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ActiveCampaign VS Customer.io

Let’s have a side-by-side comparison of ActiveCampaign vs Customer.io to find out which one is better. This software comparison between ActiveCampaign and Customer.io is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether ActiveCampaign or Customer.io fits your business.

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  • Rating & Review
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  • img 23 Ratings & 10 Reviews
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  • img 10 Ratings & 10 Reviews
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Pricing

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Price Plans

$ 15

Starter

$ 49

Plus

$ 79

Pro

+ 1 more plans img

$ 100

Essentials

$ 1000

Premium

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  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

4.4

23 Ratings & 10 Reviews

85% Likelihood to Recommend

4.0

10 Ratings & 10 Reviews

84% Likelihood to Recommend

Pros & Cons

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Pros

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As someone like me who is new to marketing, I’ve found ActiveCampaign to be a ...Read more - nishikant bawankule Aug 26, 2024

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As someone who manages both marketing and sales, having a tool that can handle c...Read more - Neelam Sharma Aug 14, 2024

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Customer.io has been a perfect solution in scaling our email marketing efforts w...Read more - taujh jsisj Aug 05, 2024

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Customer.io has improved our ability to personalize communication through advanc...Read more - nishikant bawankule Aug 05, 2024

Cons

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There are some limitations, such as the need to manually add contacts to segment...Read more - nishikant bawankule Aug 26, 2024

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The email editor could use more flexibility. - Neelam Sharma Aug 14, 2024

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The initial setup can be complex, it requires dedicated time to understand it be...Read more - taujh jsisj Aug 05, 2024

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Learning all the features is a bit difficult at first. - nishikant bawankule Aug 05, 2024

Reviews

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Verified customer reviews

ActiveCampaign Simplifies Marketing Automation Process

nishikant bawankule Aug 26, 2024

ActiveCampaign has improved our sales.

Neelam Sharma Aug 14, 2024

This product is ideal for Growing Businesses

taujh jsisj Aug 05, 2024

Great for Personalized Communication

nishikant bawankule Aug 05, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Core Functionalities

  • img A/B Testing
  • img Automated Workflow Optimization
  • img Behavioral Targeting
  • img Behaviour Management
  • img Cart Recovery Automation
  • img Compliance Management
  • img Contact Management
  • img Content Marketing Automation
  • img Custom Workflows
  • img Customer Journey Mapping
  • img Dynamic Content
  • img Landing Page / Web Forms
  • img Loyalty Management
  • img Progressive Profiling
  • img SMS Marketing
  • img Social Media Automation
  • img Templates
  • img Through Channel Marketing Automation (TCMA)
  • img User Access Management
  • img Visual Editor
  • img A/B Testing
  • img Automated Workflow Optimization
  • img Behavioral Targeting
  • img Behaviour Management
  • img Cart Recovery Automation
  • img Compliance Management
  • img Contact Management
  • img Content Marketing Automation
  • img Custom Workflows
  • img Customer Journey Mapping
  • img Dynamic Content
  • img Landing Page / Web Forms
  • img Loyalty Management
  • img Progressive Profiling
  • img SMS Marketing
  • img Social Media Automation
  • img Templates
  • img Through Channel Marketing Automation (TCMA)
  • img User Access Management
  • img Visual Editor

Campaign Management

  • img Campaign Optimization
  • img Channel Management
  • img Channel Optimization
  • img Conversion Rate Optimization (CRO)
  • img Advertising Management
  • img Data Driven Optimization
  • img Landing Page Optimization
  • img Omnichannel
  • img Multichannel
  • img Performance Analytics
  • img Campaign Optimization
  • img Channel Management
  • img Channel Optimization
  • img Conversion Rate Optimization (CRO)
  • img Advertising Management
  • img Data Driven Optimization
  • img Landing Page Optimization
  • img Omnichannel
  • img Multichannel
  • img Performance Analytics

Email Marketing

  • img Auto - Responders
  • img Behavioral Targeting
  • img Cart Recovery Automation
  • img Drip Campaigns
  • img Email Optimization
  • img Auto - Responders
  • img Behavioral Targeting
  • img Cart Recovery Automation
  • img Drip Campaigns
  • img Email Optimization

Lead Management

  • img Lead Generation
  • img Lead Nurturing
  • img Lead Qualification
  • img Lead Scoring
  • img Leads Conversion
  • img List Management
  • img Segmentation
  • img Lead Generation
  • img Lead Nurturing
  • img Lead Qualification
  • img Lead Scoring
  • img Leads Conversion
  • img List Management
  • img Segmentation

WhatsApp Marketing

  • img Auto - Responders
  • img Behavioral Targeting
  • img Cart Recovery Automation
  • img Drip Campaigns
  • img Segmentation
  • img Bulk Messaging
  • img Auto - Responders
  • img Behavioral Targeting
  • img Cart Recovery Automation
  • img Drip Campaigns
  • img Segmentation
  • img Bulk Messaging

AI Capabilities

  • img Generative AI
  • img Customer Journey Mapping
  • img Predictive Analytics
  • img Smart Recommendations
  • img Subject Line Helper
  • img Generative AI
  • img Customer Journey Mapping
  • img Predictive Analytics
  • img Smart Recommendations
  • img Subject Line Helper

Integrations Supported

  • img API Integration
  • img Barcode Integration
  • img CRM Integration
  • img Event Marketing
  • img Influencer Marketing
  • img Project Management
  • img Third Party Integration
  • img Webhooks
  • img API Integration
  • img Barcode Integration
  • img CRM Integration
  • img Event Marketing
  • img Influencer Marketing
  • img Project Management
  • img Third Party Integration
  • img Webhooks

Analytics and Reporting

  • img Heatmaps
  • img Real-Time & Actionable Insights
  • img Live View
  • img PDF Report
  • img Predictive Analytics
  • img Session Recording
  • img Visitor Tracking
  • img Web Form Tracking
  • img Dashboards
  • img Heatmaps
  • img Real-Time & Actionable Insights
  • img Live View
  • img PDF Report
  • img Predictive Analytics
  • img Session Recording
  • img Visitor Tracking
  • img Web Form Tracking
  • img Dashboards

Alerts & Notifications

  • img Desktop Notification
  • img Email Notifications
  • img In-App Notifications
  • img Push Notifications
  • img Real-Time Alerts
  • img SMS Notification
  • img Desktop Notification
  • img Email Notifications
  • img In-App Notifications
  • img Push Notifications
  • img Real-Time Alerts
  • img SMS Notification

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgDeutsche
  • imgItaliano
  • imgEspañol
  • imgEnglish

Question and Answers

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Product related question and answers

How to add a contact to a specific point in an ActiveCampaign? img

To add a contact to a specific point in an ActiveCampaign, follow the steps give... Read more

How to use AI to write marketing emails with ActiveCampaign? img

Using ActiveCampaign's built-in AI feature, you can use AI to write marketing em... Read more

How to set up bulk sender in Active Campaign? img

ActiveCampaign does not supports bulk sender setup, but it does support ways fol... Read more

How can a user track conversion using Customer.io? img

A conversion is recorded and attributed to a user's campaign when a person compl... Read more

How does Customer.io help in email marketing? img

Customer.io helps in email marketing using features like drag and drop functiona... Read more

How can you build custom templates in Customer.io? img

Custom layouts can be built in different ways in Customer.io, they are as follow... Read more

Alternatives

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Top Alternative Products

Cronberry

Cronberry


Freshmarketer

Freshmarketer


Dotdigital

Dotdigital


Adobe Marketo Engage

Adobe Marketo Engage


See all ActiveCampaign alternatives img
Cronberry

Cronberry


Freshmarketer

Freshmarketer


Dotdigital

Dotdigital


Adobe Marketo Engage

Adobe Marketo Engage


See all Customer.io alternatives img

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Similar Comparison

ActiveCampaign vs Customer.io Comparison FAQs

Software questions,
answered

While ActiveCampaign offers customized features, Customer.io has diverse modules. Select between ActiveCampaign or Customer.io as per your business needs.

Both these products offer similar features but with a different approach. While ActiveCampaign emphasizes on user experiences, Customer.io focuses on functionalities.

It all depends on the functionalities that you prefer. While ActiveCampaign offers add-ons along with essential features, Customer.io emphasizes on customization.

No, the difference between ActiveCampaign and Customer.io lies in terms of features and functionalities. While ActiveCampaign can be customized as per the user’s needs, Customer.io addresses the diverse audience.

It depends upon your business requirement. Both ActiveCampaign and Customer.io provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While ActiveCampaign is customizable, ActiveCampaign offers comprehensive modules.

A Quick Comparison Between ActiveCampaign vs Customer.io

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of ActiveCampaign vs Customer.io In terms of Features
  • Comparison Between ActiveCampaign and Customer.io In terms of Deployment Type
  • ActiveCampaign or Customer.io: Which Is Ideal for Your Industry
  • Which Is Better? - ActiveCampaign or Customer.io

Comparison of ActiveCampaign vs Customer.io In terms of Features

ActiveCampaign includes features like Data Driven Optimization, Landing Page Optimization, Email Optimization and Content Marketing Automation. Customer.io is known for functionalities like Cart Recovery Automation, Leads Conversion, Email Optimization and Data Driven Optimization. When you compare ActiveCampaign vs Customer.io, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between ActiveCampaign and Customer.io In terms of Deployment Type

While ActiveCampaign supports Web Based deployment; Customer.io is suitable for Web Based deployment. While selecting between ActiveCampaign and Customer.io, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

ActiveCampaign or Customer.io: Which Is Ideal for Your Industry

ActiveCampaign is ideal for industries like All Industries. For All Industries, Customer.io is a better choice. If you are confused between ActiveCampaign or Customer.io, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - ActiveCampaign or Customer.io

ActiveCampaign and Customer.io can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare ActiveCampaign and Customer.io during demo to decide which one is best for your business.

Author: Varun Kalra

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