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ActivDesk VS ITCOMS

Let’s have a side-by-side comparison of ActivDesk vs ITCOMS to find out which one is better. This software comparison between ActivDesk and ITCOMS is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether ActivDesk or ITCOMS fits your business.

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  • img 1 Ratings & 1 Reviews
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Pricing

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Price Plans

₹ 1500

ActivDesk

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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.1

1 Ratings & 1 Reviews

90% Likelihood to Recommend

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Reviews

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Verified customer reviews

Good experience, user friendly software

Bombey Footware Feb 27, 2021

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgHospitality
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Ticketing
  • checked Teamwork & Communication
  • checked Multichannel Helpdesk
  • checked Self Service
  • checked Email Integration
  • checked Workflow Management
  • checked Web-based
  • checked Custom Workflows
  • checked Access Controls
  • checked Comprehensive Customer History
  • checked SLA & Reminder Notification
  • checked Collaboration
  • checked Integration
  • checked MIS Reports
  • checked Dashboards

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk


Vision Helpdesk

Vision Helpdesk


Elitser Helpdesk Software

Elitser Helpdesk Software


TxHelpDesk

TxHelpDesk


See all ActivDesk alternatives img
Freshdesk

Freshdesk


Vision Helpdesk

Vision Helpdesk


Elitser Helpdesk Software

Elitser Helpdesk Software


TxHelpDesk

TxHelpDesk


See all ITCOMS alternatives img

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Similar Comparison

ActivDesk vs ITCOMS Comparison FAQs

Software questions,
answered

While ActivDesk offers customized features, ITCOMS has diverse modules. Select between ActivDesk or ITCOMS as per your business needs.

Both these products offer similar features but with a different approach. While ActivDesk emphasizes on user experiences, ITCOMS focuses on functionalities.

It all depends on the functionalities that you prefer. While ActivDesk offers add-ons along with essential features, ITCOMS emphasizes on customization.

No, the difference between ActivDesk and ITCOMS lies in terms of features and functionalities. While ActivDesk can be customized as per the user’s needs, ITCOMS addresses the diverse audience.

It depends upon your business requirement. Both ActivDesk and ITCOMS provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While ActivDesk is customizable, ActivDesk offers comprehensive modules.

A Quick Comparison Between ActivDesk vs ITCOMS

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of ActivDesk vs ITCOMS In terms of Features
  • Comparison Between ActivDesk and ITCOMS In terms of Deployment Type
  • ActivDesk or ITCOMS: Which Is Ideal for Your Industry
  • Which Is Better? - ActivDesk or ITCOMS

Comparison of ActivDesk vs ITCOMS In terms of Features

ActivDesk includes features like Ticketing, Teamwork & Communication, Multichannel Helpdesk and Self Service. ITCOMS is known for functionalities like Web-based reporting, Custom Workflows, Access Controls and Comprehensive & exhaustive Reports. When you compare ActivDesk vs ITCOMS, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between ActivDesk and ITCOMS In terms of Deployment Type

While ActivDesk supports Web Based deployment; ITCOMS is suitable for Web Based and On Premises deployment. While selecting between ActivDesk and ITCOMS, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

ActivDesk or ITCOMS: Which Is Ideal for Your Industry

ActivDesk is ideal for industries like Hospitality. For All Industries, ITCOMS is a better choice. If you are confused between ActivDesk or ITCOMS, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - ActivDesk or ITCOMS

ActivDesk and ITCOMS can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare ActivDesk and ITCOMS during demo to decide which one is best for your business.

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