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ActivDesk VS Hiver Help Desk Software

Let’s have a side-by-side comparison of ActivDesk vs Hiver Help Desk Software to find out which one is better. This software comparison between ActivDesk and Hiver Help Desk Software is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether ActivDesk or Hiver Help Desk Software fits your business.

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Starting Price

₹ 1,500

View plans arow

Starting at

$ 13 User/Month

  • Hospitality
  • industries All industries
  • chek Ticketing
  • chek Teamwork & Communication
  • chek Multichannel Helpdesk
  • chek Self Service
  • chek Email Integration
  • chek Collaboration
  • chek Email Templates
  • chek SMS / Email Notification
  • chek Mobile App
  • chek Email Support
4.1(1)
str1 4
str1 4.5
str1 4
str1 4

Likelihood to Recommend

90%
5(2)
str1 5
str1 5
str1 5
str1 5

Likelihood to Recommend

100%

pros-list-icon very easy to use Posted - Feb 27, 2021

pros-list-icon The platform required no implementation, easy onboarding with a 30 mins call directly from Hiver. Agents learn the tool within 30 mins, no need for a training call and has very affordable pricing.Highly recommended. Posted - Jun 23, 2023

cons_icon None Posted - Jun 23, 2023

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between ActivDesk and Hiver Help Desk Software

Let’s have a detailed comparison of ActivDesk vs Hiver Help Desk Software to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether ActivDesk or Hiver Help Desk Software fits your business.

Comparison of ActivDesk vs Hiver Help Desk Software In terms of Features

ActivDesk includes features like Ticketing, Teamwork & Communication, Multichannel Helpdesk and Self Service. Hiver Help Desk Software is known for functionalities like Collaboration, Email Templates, SMS / Email Notification and Mobile App. When you compare ActivDesk vs Hiver Help Desk Software, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between ActivDesk and Hiver Help Desk Software In terms of Deployment Type

While ActivDesk supports Web Based deployment; Hiver Help Desk Software is suitable for Web Based deployment. While selecting between ActivDesk and Hiver Help Desk Software, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

ActivDesk or Hiver Help Desk Software: Which Is Ideal for Your Industry

ActivDesk is ideal for industries like Hospitality. For All Industries, Hiver Help Desk Software is a better choice. If you are confused between ActivDesk or Hiver Help Desk Software, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - ActivDesk or Hiver Help Desk Software

ActivDesk and Hiver Help Desk Software can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare ActivDesk and Hiver Help Desk Software during demo to decide which one is best for your business.

FAQs

While ActivDesk offers customized features, Hiver Help Desk Software has diverse modules. Select between ActivDesk or Hiver Help Desk Software as per your business needs.
Both these products offer similar features but with a different approach. While ActivDesk emphasizes on user experiences, Hiver Help Desk Software focuses on functionalities.
It all depends on the functionalities that you prefer. While ActivDesk offers add-ons along with essential features, Hiver Help Desk Software emphasizes on customization.
No, the difference between ActivDesk and Hiver Help Desk Software lies in terms of features and functionalities. While ActivDesk can be customized as per the user’s needs, Hiver Help Desk Software addresses the diverse audience.
It depends upon your business requirement. Both ActivDesk and Hiver Help Desk Software provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While ActivDesk is customizable, ActivDesk offers comprehensive modules.

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