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Aavaz Call Center Suite VS DialDesk

Let’s have a side-by-side comparison of Aavaz Call Center Suite vs DialDesk to find out which one is better. This software comparison between Aavaz Call Center Suite and DialDesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Aavaz Call Center Suite or DialDesk fits your business.

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Starting at

$ 85 /Monthly

Starting Price

₹ 15,000 /Quarterly

View plans arow
  • ITES
  • Contact Center
  • industries All industries
  • chek Contact Management
  • chek Multichannel Support
  • chek Inbound and Outbound Calls
  • chek Attendance Management
  • chek Sales Workflow Automation
  • chek Pay-as-you-Use
  • chek Maximum resource optimization
  • chek Sales Management
  • chek Improve Customer Experience
  • chek Versatility

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4.7(6)
str1 4.5
str1 4.8
str1 4.8
str1 5

Likelihood to Recommend

98%

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pros-list-icon I appreciated how dialDesk seamlessly integrated multiple support channels, making it easier for our team to manage customer interactions effectively Posted - Jul 04, 2024

cons_icon NA Posted - Jul 04, 2024

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between Aavaz Call Center Suite and DialDesk

Let’s have a detailed comparison of Aavaz Call Center Suite vs DialDesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Aavaz Call Center Suite or DialDesk fits your business.

Comparison of Aavaz Call Center Suite vs DialDesk In terms of Features

Aavaz Call Center Suite includes features like Contact Management, Multichannel Support, Inbound and Outbound Calls and Attendance Management. DialDesk is known for functionalities like Pay-as-you-Use, Maximum resource optimization, Sales Management and Improve Customer Experience. When you compare Aavaz Call Center Suite vs DialDesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Aavaz Call Center Suite and DialDesk In terms of Deployment Type

While Aavaz Call Center Suite supports Web Based deployment; DialDesk is suitable for Web Based deployment. While selecting between Aavaz Call Center Suite and DialDesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Aavaz Call Center Suite or DialDesk: Which Is Ideal for Your Industry

Aavaz Call Center Suite is ideal for industries like ITES and Contact Center. For All Industries, DialDesk is a better choice. If you are confused between Aavaz Call Center Suite or DialDesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Aavaz Call Center Suite or DialDesk

Aavaz Call Center Suite and DialDesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Aavaz Call Center Suite and DialDesk during demo to decide which one is best for your business.

FAQs

While Aavaz Call Center Suite offers customized features, DialDesk has diverse modules. Select between Aavaz Call Center Suite or DialDesk as per your business needs.
Both these products offer similar features but with a different approach. While Aavaz Call Center Suite emphasizes on user experiences, DialDesk focuses on functionalities.
It all depends on the functionalities that you prefer. While Aavaz Call Center Suite offers add-ons along with essential features, DialDesk emphasizes on customization.
No, the difference between Aavaz Call Center Suite and DialDesk lies in terms of features and functionalities. While Aavaz Call Center Suite can be customized as per the user’s needs, DialDesk addresses the diverse audience.
It depends upon your business requirement. Both Aavaz Call Center Suite and DialDesk provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While Aavaz Call Center Suite is customizable, Aavaz Call Center Suite offers comprehensive modules.

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