Workforce Management (WFM) Software

What is Workforce Management Software (WFM Tools)

Workforce management software is a tool that organizations use to build general effectiveness and efficiency among employees. Workforce management software matches the right employee to the right work and enables the management to viably supervise employee activities. Numerous companies have turned to this automation technology to help in workforce management processes.

Looking at the current scenario where being at the office every day is not a possibility for many, mobile workforce management has come into the picture. Workforce management software developers are taking a big leap into developing more and more advanced technologies to cater to such situations. Remote workforce management has become the need of the hour. Every company is now bound to and somewhat coerced to contingent workforce management WFM tools.

Why are WFM Tools Important for Modern Organizations

Managing a workforce is no feat and we need assistance every now and then. That is how WFM Tools come into the picture. An effective workforce management software will assist your organisation in terms of compliance, salary, attendance, labor costs, and customer and employee behavior. Some of the major reasons why companies are turning to WFM Tools are:

• Forecasting Staffing Needs

A workforce software offers you numerous forecasting methods like excel data, manual and automated data entry, dynamic or static data range etc.

• Enhanced Productivity

Workforce management systems also help the employees to be more productive by scheduling and planning their tasks and deliverables in advance.

• Easy Integration

WFM software can easily integrate with multiple other software to extract key data related to the workforce management. You can work on such workforce management tools from anywhere and anytime and not miss a beat.

• Environment friendly

Since most of the functions will be automated with the enterprise workforce management software, your organisation will be saving good bucks on paper, calling costs, and even personal meetings. You can manage the attendance, schedule, and workflow of your employees through an online platform. 

Must-Have Workforce Management Software Features 

• Time and attendance tracking

You can easily track your employee’s attendance and productivity even when they are working from the comforts of their home or are in client meetings outside the office or city. With some of the best WFM tools, you can derive hour-to-hour basis reports and get their attendance through camera images as well.

• Staffing optimization

You can analyse the company's strength and realise the number of employees needed currently and can staff your workforce optimally.

• Task management

As you will already be able to manage time and productivity with the WFM tools, managing tasks also becomes really easy. You can assign tasks to your employees and manage the same smoothly, without having to run after anyone.

• Labor scheduling

Scheduling employees or labor is not a big challenge with workforce management software. It becomes easy when everything is done automatically and no room is left for any sort of confusion.

• Compliance monitoring 

Running a company has compliances to be followed by both, the company and the employees. With tools like time tracking software, you can ensure your employees do not overwork or shy away from responsibilities and you can be compliant with the government’s labor laws.

• Leave management

The best part of workforce management software is that managing leaves is a piece of cake. All it requires is automated leave generation from the employee and one-click approval from the manager’s side.

Benefits of workforce management tools (WFM software)

• Better Staffing Forecast

WFM Tools of workforce management software use trends and historical data to create staffing and volume-based forecasts aligning with business needs. It further helps in managing contract-driven agreements.

• Offers Reporting for Managing Operations

Workforce management tool offers clear actionable reporting that assists in operations while making business decisions. Adherence, call metrics and dispositions enhance productivity.

• Better Integration

Your employees can work with the latest workforce management systems as they aren’t limited to office supplements. WFM Tools offer multiple technologies that one can use optimally to enhance employee productivity.

• Environment Friendly

Working with workforce management software clearly indicates reducing office supplies and costs. Workforce software promotes a greener environment and reduces the carbon footprint as well.

• On time deliveries

With a workforce management solution, your employees can set alarms and schedule their tasks that help in increases on time deliveries. This also means that employees will not feel pressured or burdened by loads of work just piling up.

• Improves mental and physical health

Every employee wants to maintain a good balance between professional and personal life and with workforce software, it is easier to keep track of time, manage or delegate your tasks and be on top of both worlds.

• Dashboard & Reporting

Workforce management solutions offer a graphical representation of historical trends and the current status of employees based on Key Performance Indicators (KPIs). Based on the data, you can make informed training and appraisal-related decisions.

Top Workforce Management Systems for Small Businesses

Though there is a pool of workforce management software, there are always top players. Below are some of the best small enterprise workforce management software that help achieve the targets while maintaining a good employee experience:

Keka

Keka is an employee-centric HR & Payroll software that focuses on simplifying complex workforce and enhanced user experience. This workforce management software India offers a unified and fully integrated workflow that allows hassle free payroll experience. This has been specially created keeping in mind the Indian organizations and is a blend of both, traditional and modern methods.

Key Features:

• Mobile Support
• Multiple User Login
• Online Tests & Psychometric Tests
• Separation and Exit Management
• Email Integration

Bamboo HR

BambooHR is a cloud-based workforce management solution for small and mid-sized organizations. It consolidates all human resource and employee-related data in a centralized database which one can use to work on salaries, attendances, payroll, etc.

Key Features:

• Applicant tracking system
• Employee self onboarding
• Time off tracking
• Employee records and database
• Performance management software
• HR Reporting
• Custom workflows
• Electronic signatures
• Bamboo Payroll

PeopleHR

This mobile workforce management software controls human resource administration through its interactive design and includes centralised control platform, performance management system, employee database, etc. IT has notifications and alerts that automatically inform the employees and managers about tasks and deadlines. You can use the custom framework on a real-time dashboard and look at peer reviews, performance metrics, and so on.

Key Features:

• Centralised control
• Employee database
• Performance management
• Performance metrics
• Custom Groups
• Real time dashboard
• Alerts & notifications

greytHR

This workforce management system handles payroll processes from end to end with its automated transactional HR and payroll for small businesses. greytHR offers ready-to-use and automated statutory reports and allows their clients to stay compliant with the latest statutory changes.

Key Features:

• Bonus, Loan & Advances Management
• Document Management
• Employee Self Service Management
• Exit Management & Separation Management
• HR & Payroll
• Mobile Support
• Reimbursement Management
• Statutory Compliances
• Taxation Management
• Time & Attendance Management

Toggl Plan

It is one of the best workforce management software which helps in simple task management and team management and project planning. This WFM software has an intuitive drag and drop interface and helps in prioritizing easy overviews and ease of access.

Key Features:

• Backlog Management
• Resource Management
• Gantt/Timeline View
• Status Tracking
• Team Management
• Feedback Management
• Workflow Management
• Request Management
• Template Management
• Retrospectives Management

Best Remote Workforce Management Tools for WFH Employees

Managing a remote workforce through workforce management tools has numerous benefits for the employees, managers, and even the organisations. On one hand, you cut costs to the company by saving up one electricity or water bill, on the other hand, your employees stay happy as they get to work from the comfort of their homes. Here are some best WFM tools for any organisation:

Zoho People

This enterprise workforce management software promotes team collaboration, employee engagement, and performance tracking. Zoho People’s WFM tools offer easier customization and better tools to have impeccable human resource services. It has self-service and collaboration tools to improve workplace communication and build trust within the organisation.

Key Features:

• Employee Database Management
• Employee Onboarding
• Attendance Tracker
• Time off Management
• Timesheets
• Corporate LMS
• Performance Management
• HR Process Automation
• HR Analytics
• Time and Attendance Management

Workday

Workday is a cloud-based workforce management software that offers resource management and manages data and projects for the company. It also offers sales and email tracking and it can also manage time, expense, and attendance.

Key Features:

• Document Management
• Collaboration Tools
• Timesheet Management
• Collaboration
• Portfolio Management
• Resource Management
• Contract Management
• Calendar Management
• Invoice Management
• Service & Support

SageHR

SageHR workforce management system is one of the best workforce management software that helps in staff leave and employee database management.  It lets you focus on your business by reducing the amount of money spent on paper documentation and on chasing employee leave requests.

Key Features:

• Asset Management
• Attendance management
• Document Management
• Employee Self Service Management
• Expense Management
• HR & Payroll
• Mobile Support
• Performance Management
• Project Management
• Recruitment Management

HR Mantra

HR Mantra is one of the most feature-rich workforce management software that helps in automating all the HR processes. It can save up to 20 minutes per employee per day and deliver over 10 times the ROI.

Key Features:

• Asset Management
• Attendance management
• Audit Trail
• Bonus, Loan & Advances Management
• Document Management
• Employee Self Service Management
• Event Management
• Exit Management & Separation Management
• Expense Management
• HR & Payroll
• Inventory Management

Kronos HR

Kronos HR is a comprehensive workforce management system that helps manage employee records and gives you access to information needed to mitigate errors, implement policies, and keep building your business consistently.

Key Features:

• Document Management
• Employee Self Service Management
• Exit Management & Separation Management
• Expense Management
• Reimbursement Management
• Statutory Compliances
• Task Management
• Time & Attendance Management
• Training Management
• Workflow Administration
• Employee Database