Social Media Management Tools Questions & Answers

Hootsuite is stacked with a bunch of features like having a centralized social media management, streamline content scheduling and enhances customer engagement that can be proven helpful to the travelling agencies.

Employee Advocacy can be helpful as it:

• Helps in increasing your brand value and online footprint
• Increasing customer engagement and enhancing customer engagement with the platform
• Increasing sales and generating new leads.

To connect your socials to Hootsuite, follow the steps given below:

• Login to Hootsuite by using your credentials
• Tap on your profile and click Manage Social Networks
• Click on Add a Social Network
• Add the URL of your social media profile which you want to connect
• Verify the credibility and your account has been connected.

To set up push notifications for Instagram in Hootsuite, follow the steps given below:

• Open your Hootsuite app on your mobile device
• Press on your profile picture
• Choose Settings and then select Notifications
• Press on the Instagram profile you wish to publish to and then turn on all Instagram notifications
• If the notification permissions are not turned on in your device settings, follow the instructions to enable them.

The key features of Hootsuite are as follows:

• Content creation: The platform provides its users with tools for generating, publishing and scheduling content for all accounts, which include a social media planner and calendar, a content generator and OwlyWriter AI.
• Social media inbox: One can respond to public comments and private messages from a single inbox.
• Analytics: The platform enables the users to check reports that lets them understand when to post, what improvements are needed and what's working.
• Social listening: one can keep track of what people are saying about their brand, their competitors and the industry by setting up streams to monitor keywords, mentions and hashtags.
• Bulk post scheduling: One can schedule multiple posts ahead of time using Hootsuite.
• Universal publishing: With a single click, one can assemble all the publishing to a single tab and upload them across all channels.

To add a social network to Hootsuite, follow the steps given below:

• Open your Hootsuite account
• Press on your profile picture
• Click on Manage Social Networks
• Choose ‘Manage’ beside your organization name
• Select Add a Social Network
• Choose your network
• Input your credentials
• Click on the ‘sign in’ button

To delete a post on Hootsuite, follow the steps given below:

• Open your Hootsuite account
• Navigate to Streams
• Choose a ‘My Tweets, My Posts, or My Videos’ option
• On the post click on the more option (three dots)
• Click on Delete.

To change your Hootsuite billing plan, follow the steps given below:

• Open your Hootsuite account
• Navigate to the Account section
• Click on Plan and billing
• Change your billing cycle by clicking on the Plan and Features tab
• The change will commence in the next billing cycle.

To cancel a plan in Hootsuite, follow the steps given below:

• Open your Hootsuite account
• Navigate to the Account section
• Choose the ‘Plan and billing’ option
• Click on the Billing Info tab
• Press Update billing information
• Enlarge the Manage my subscription segment
• Click on Cancel subscription.

To add tags to outbound posts in Hootsuite, follow the steps given below:

• Open your Hootsuite account
• Navigate to Create
• At the foot of the window, click on the ‘Add’ option next to Tags
• From the tags list, choose the tags to add to your post
• If you have admin privileges, you can create a new tag to add to your tag library
• Click on the Add option.