Sales Force Automation Software Questions & Answers

Salesforce.com is the largest service provider of cloud computing.

HubSpot is often favored for its ease of use and affordability, while Salesforce is known for its extensive customization and scalability.

Advantages of Salesforce using the SaaS platform:

• Improved Efficiency: Salesforce streamlines business processes, reducing manual tasks and increasing productivity.
• Scalability: It's easy to scale Salesforce to match your company's growth.
• Real-time Data: Access up-to-the-minute data for informed decision-making.
• Enhanced Collaboration: Foster collaboration among teams with shared data.
• Cost Savings: Lower infrastructure and maintenance costs with a cloud-based solution.

Salesforce deploys Sales Tracking by configuring and customizing Salesforce Sales Cloud, including setting up leads, opportunities, contacts, and accounts. It involves creating reports and dashboards to monitor sales performance and automate processes to track sales activities.

Workflows in Salesforce and Actions: Workflows in Salesforce are automation rules that can trigger actions like sending email alerts, updating fields, or creating tasks based on certain criteria. Actions on the other hand, are the specific tasks carried out by workflows.

A Master-Detail Relationship in Salesforce is a way to connect two objects, where one object (the Master) controls and owns the other (the Detail). It enforces data integrity and record deletion behavior.

When a Master (Parent) record is deleted in a Master-Detail Relationship, all its related Detail (Child) records are automatically deleted. This is a key characteristic of this relationship.

Yes, you can have a Roll-up Summary field in the case of a Master-Detail Relationship. It allows you to calculate values from child records and display them in the master record.

sObject Type in Salesforce: An sObject type refers to an object in Salesforce, such as Account, Contact, Opportunity, or Custom Object, that can store data and have associated fields.

Triggers are code snippets that automatically execute when specific events occur to allow for complex and customized automation. Workflows are declarative automation tools that automate standard internal procedures and processes to save time across the organization but have limitations compared to triggers.