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To prevent Bluetooth headphones from disconnecting, make sure they are fully charged, keep them within the recommended Bluetooth range of your device, and avoid interference from other wireless devices.
If your Plantronics Voyager 5200 UC isn't working right and it's still under warranty, the easiest thing to do is to contact the support team of Poly (formerly Plantronics) for help and tell them what the problem is. They will help you figure out what to do next, which might involve sending your headset in to get it fixed.
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