What Is Employee Engagement Software?
Employee engagement software enables businesses to collect and track inputs from employees, reward employees for their accomplishments, and encourage positive behavior. Employee engagement platforms are used to turn employee feedback into actionable insights.
It helps understand employee sentiments, promote company-wide acknowledgment of employee performance, and positive activitie. This benefits the organization and its employees' wellness.
Employee engagement software is frequently used in HR departments as a supplement to or substitute for the traditional performance review process. Using employee engagement software, HR departments can conduct Pulse surveys.
Pulse surveys contain a curated collection of questions that helps to accurately evaluate employee experience and engagement.
Features of Employee Engagement Tools
Here are some of the key features of an employee engagement software:
- Pulse surveys: HR managers and professionals can utilize pre-designed questions or create customized pulse surveys for distribution across departments. Users can organize, collect, and manage data for reporting purposes with employee engagement solutions. Pulse survey helps managers and HR people better understand their employees' views about the workplace, work policies, colleagues, and overall management.
- Survey distribution: Companies, HR professionals, and managers can quickly distribute surveys to their colleagues and communicate the end results.
- Survey Analytics: Employee engagement software provides organizations with actionable insights. This helps managers to take adequate steps to boost employee engagement, identify workplace concerns, and define productivity objectives.
- Customized polls: Employee engagement platforms allow HR managers to design and distribute brief, customizable culture-focused polls. These include job satisfaction, work environment, remuneration, etc. These solutions allow managers to customize individual questions, audience size, distribution frequency, as well as anonymity to conduct fair polls.
- Gamification: Gamification adds some fun competition to everyday ctasks. It ensures that employees have fun while working, which is crucial for bringing their best to the table.
- Content library: The content library gives managers access to pre-written survey questions to measure Net Promoter Scores. To ensure subject matter competence, these pre-written questions are usually developed by psychology and HR professionals.
- Employee Segmentation: The software allows HR managers to build employee segments based on their geography, demographics, and job title. Once that’s done, it allows the distribution of survey questions based on employee segments and helps managers to filter responses accordingly.
- Setting Professional and Personal Goals: The system allows users to set personal and professional goals with adjustable milestones. It lets you share your objectives with other users and track your progress using the software’s built-in feature.
- Wellness Assessments: Managers can utilize digital pre-built wellness assessments to measure staff health and wellness. This data can be used to develop bespoke wellness initiatives and individualized goals.
- Performance benchmark: The software allows HR managers to compare specific survey results to industry benchmarks, which helps identify crucial areas for development. It allows for analyzing survey data both on a per-employee basis as well as at a cumulative level.
- Peer recognition: Users can send and receive an acknowledgment from colleagues, employees, and managers in the form of awards, digital badges, or congratulation texts. The platform's live activity feed displays recognition initiatives in real-time.
- Social Feedback Portal: The employee self-service online portal allows users to communicate with their team members and management. With varied degrees of anonymity, users can speak one-on-one with each other, ask questions, share complaints, and generate ideas.
- Reporting and Dashboards: The state-of-the-art dashboards and automatic reporting tools allow managers to view survey data and reports in real-time. It helps in organizational improvement through employee performance reviews.
Benefits of Employee Engagement Software
Here are the key benefits of employee engagement software:
- Automated feedback: Collect feedback regarding employee engagement by distributing pulse questionnaires. It allows employees to provide inputs and share feedback proactively.
- Workforce insight: Survey results and the feedback that have been submitted are anonymous.This make employee free to share organizational pain points and problems they might not feel comfortable discussing otherwise.
- More productivity and higher employee retention: Firms can use employee engagement software to identify and resolve certain issues that might lead to lower employee engagement and retention.
- Pre-designed playbook: Most employee engagement programs now include a playbook that serves as a de-facto employee engagement plan for HR teams.
- Talent Management: With an employee engagement platform, you can get a clear idea of the training needs of employees. The People Operations team and functional leaders can use this software to identify and implement learning and development strategies.
- Employee Experience: With the software, employees' problems are acknowledged and handled, resulting in increased productivity and better job satisfaction.
Who Uses Employee Engagement Software?
Employee engagement software is ideal for companies of all sizes to launch, administer, or develop employee engagement programs.
Employees are more engaged when they feel like they are part of a team working toward a similar objective. But in larger, more divided businesses, this can be tough to nurture. A technology that brings workers from different levels or departments together is valuable.
Why Use Employee Engagement Software?
Employee engagement software is implemented by businesses to create, grow, and manage employee engagement projects. The software assists organizations in soliciting and tracking useful feedback from their employees.
Understanding the overall employee experience helps firms in increasing company-wide engagement and promoting activities that enhance theproductivity.
Employee engagement solutions are commonly used by HR departments to standard performance review methods. These tools help organizations devise strategies to keep the entire workforce engaged. This is especially important when firms have remote employees or employees from different locations.
Top Employee Engagement Vendors
Here are the top 10 employee engagement software vendors:
- Workvivo
- intelliHR
- Empuls
- Leapsome
- Kazoo
- Officevibe
- Pingboard
- Waggl
- SurveySparrow
- Medallia
How to Choose the Best Employee Engagement Solution?
Here are the factors to consider while choosing the best employee engagement solution:
- Choose between a standalone tool and a whole suite: Employee engagement solutions can be acquired either as a standalone product or as part of a larger personnel management suite. Investing in a suite might be your best option if you need all the other HR software modules included in the package. However, if you only need the employee engagement feature, try a solo option.
- Assess your organization's readiness: If you're not satisfying basic employee demands like providing competitive salaries and benefits, the software won't help you fix your engagement problems. Additionally, these platforms mainly rely on employees providing frequent and candid feedback on their working conditions. Employee engagement software wouldn’t be a good investment if your staff isn’t willing to open up.
- Check hidden fees, if any: You wouldn’t want to overspend your budget. So, consider asking your software vendors about any hidden fees associated with software deployment, user training, or customer care services.