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The percentage of recipients of your emails who flagged them as spam is known as your spam complaint rate. For instance, your spam rate is 0.1% (5/5,000) if you send 5,000 messages and 5 of those recipients designate them as spam.
Anything less than 0.1%, or one complaint for every 1,000 delivered messages, is the industry benchmark for acceptable spam complaint rates. Above this threshold, anything is regarded as high. Leading inbox providers like Gmail have established this as the industry standard.
An email sender's reputation, deliverability, and brand credibility can all be adversely impacted by a high spam complaint rate. More than one complaint per 1,000 emails is regarded as high as the industry guideline for a spam complaint rate is 0.1% or below.
Deliverability: Emails sent to Gmail, Yahoo, AOL, and other email providers may bounce or land in the spam folder.
Reputation: ISPs may reject emails from senders with a bad reputation.
Credibility of brand: Recipients may come to distrust and be disloyal to the sender's company.
Some of the best practices are as follows:
Mailbird or Thunderbird are some of the best desktop-based email marketing software.
Salesforce Marketing Cloud is a powerful software designed specifically for integrating with Salesforce CRM.
Klaviyo is a popular choice for Shopify users as it offers integration and e-commerce features.
SendinBlue and SendGrid are some of the popularly known software for their mass email capabilities.
Mailchimp and GetResponse are some of the best email marketing software with landing pages. This software offers built-in landing page creation features for easy integration with email marketing campaigns.
GetResponse, AWeber, and ActiveCampaign are some of the best autoresponder software for email marketing.
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