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Customer Support Software Questions & Answers

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Q:

What is the best tool for photo monitoring and ticket raising to a concerned department?

Biswajit swain . Sep 05, 2024 A:

Some of the well-known tools for photo monitoring and ticket raising are as follows:

  • ServiceNow
  • Zoho Desk
  • Freshservice

Sourav sethia . Dec 14, 2024
Q:

ग्राहक सेवा के लिए एआई का उपयोग कैसे किया जाता है?

Sumit . Jan 03, 2024 A:

हक सेवा में एआई का उपयोग करके ग्राहकों के अनुभव को बढ़ाया जा सकता है और टीम्स अपने वर्कफ़्लो को भी कुशल बना सकते हैं। AI निम्नलिखित तरीकों से व्यवसायों की मदद कर सकता है:

  • तत्काल प्रतिक्रिया देने में: एआई वास्तविक समय में ग्राहकों का आकलन करके एजेंटों को प्रतिक्रिया प्रदान करता है जिससे ग्राहकों के साथ होने वाली बातचीत को बेहतर बनाया जा सकता है।
  • व्यक्तिगत इंटरैक्शन: एआई ग्राहक डेटा और जनसांख्यिकीय विश्लेषण करके टार्गेटेड मार्केटिंग पर फोकस करने में मदद कर सकता है।
  • वर्कफ़्लो को सुव्यवस्थित करें: एआई चैटबॉट और वर्चुअल एजेंटों को तैनात करके सहायक कर्मचारियों को उनके वर्कफ़्लो को सुव्यवस्थित करने में मदद कर सकता है।

Subhash Chand pundir . Sep 01, 2024
Q:

What customer support software is best for managing email tickets?

Harshit Chourasia . Nov 04, 2023 A:

When it comes to managing email tickets, Zendesk, Jitbit, HappyFox, Front, Help Scout are some of the most popularly used software among businesses.

Tarun Sharma . Nov 04, 2023
Q:

What customer support software is reliable and secure?

Khireswar Kalita . Nov 04, 2023 A:

Freshdesk is the most popularly used reliable and secure customer support software.  It is known for its robust security measures and data protection.

Olaotan . Nov 04, 2023
Q:

What customer support software is best for small businesses?

Kalpritam paul . Nov 04, 2023 A:

Vision Helpdesk, Zoho Assist, Easyrewardz Collecta, Freshdesk, and Zoho Desk are some of the popularly used customer support software for small businesses.

Md Nasim Akhtar . Nov 04, 2023
Q:

What customer support software is best for managing phone tickets?

kuldeep singh . Nov 04, 2023 A:

Freshcaller is considered the best customer support software for managing phone tickets. It offers call routing and integrations to streamline phone support operations.

Partha . Nov 04, 2023
Q:

What customer support software is affordable?

Anjan . Nov 02, 2023 A:

Freshdesk, Zoho Desk, and Kayako are some of the best and most affordable customer support software which offer pricing plans suitable for small to medium-sized businesses.

sanjay Rastogi . Nov 02, 2023
Q:

What customer support software is best for cloud-based use?

Janvi Suman . Nov 02, 2023 A:

For cloud-based customer support solutions, Zendesk, Freshdesk, and Desk.com are some of the popularly used customer support software.

tushar vadhavana . Nov 02, 2023
Q:

What customer support software is best for large businesses?

Janvi Suman . Nov 02, 2023 A:

Zendesk, Salesforce Service Cloud, and Oracle Service Cloud are some of the best customer support software for large businesses.

Khan Sikander . Nov 02, 2023
Q:

What customer support software is easy to use?

Mrs babita . Nov 02, 2023 A:

Freshdesk and Zoho Desk are known for their ease of use, with intuitive interfaces and helpful features for efficient customer support operations.

tushar vadhavana . Nov 02, 2023

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