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Best Complaint Management Software for Small Business in 2025

Best Complaint Management Software for Small Business

Check out our list of best Complaint Management Software for Small Business. Products featured on this list are the ones that are best suited for Small Business. If you’d like to see more products and to evaluate additional feature options, compare all Complaint Management Software to ensure you get the right product.

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Best Complaint Management Software for Small Business

(Showing 1 - 10 of 11 products)

Most PopularNewest FirstTop Rated Products
Bitrix24

Bitrix24

Brand: Bitrix 24

4.3img

4.3 out of 5

(19 user reviews)

See all Bitrix24 Reviews

Bitrix24 is the customer relationship management (CRM) software that provides a range of analytics, marketing, and sales solutions. Businesses can use it... Read More About Bitrix24 img

₹1,990 /Organization/Month

Kapture CX

Kapture CX

Brand: Adjetter

4.2img

4.2 out of 5

(16 user reviews)

See all Kapture CX Reviews

Kapture CX is a Gen AI powered omnichannel customer support automation platform designed for enterprises to streamline and personalize customer interaction... Read More About Kapture CX read review arrow

₹4,000 /User/Month

View Plansimg

Apptivo

Apptivo

Brand: Apptivo

4img

4 out of 5

(1 user reviews)

See all Apptivo Reviews

Apptivo is a cloud-based full suite Business Process Management Solution for small and medium scale enterprises offering a host of services like CRM, proj... Read More About Apptivo img

₹625 /User/Month

View Plansimg

Freshdesk

Freshdesk

Brand: Freshworks

4.7img

4.7 out of 5

(3 user reviews)

See all Freshdesk Reviews

Robust customer support software designed for businesses to streamline, automate, and improve their customer support processes with its multichannel suppor... Read More About Freshdesk read review arrow

₹1,399 /month

View Plansimg

Kaem Help Desk Management System

Kaem Help Desk Management System

Brand: KAEM Technologies

4.1img

4.1 out of 5

(0 user reviews)

... Read More About Kaem Help Desk Management System img

Price On Request

Complaint Management Software Product List Top Banner - 1
Complaint Management Software Product List Top Banner - 2
Jira Service Management

Jira Service Management

Brand: Atlassian

4.3img

4.3 out of 5

(0 user reviews)

Jira Service Management ITSM Tool will help streamline ticket management, automate workflows, and provide comprehensive reporting.... Read More About Jira Service Management read review arrow

$21

SimplerQMS

SimplerQMS

Brand: SimplerQMS

4.4img

4.4 out of 5

(0 user reviews)

SimplerQMS is a quality management software designed to streamline compliance processes and improve operational efficiency for businesses of all sizes.... Read More About SimplerQMS read review arrow

$1,150 /Month

isoTracker

isoTracker

Brand: isoTracker

4.5img

4.5 out of 5

(0 user reviews)

isoTracker is a cloud-based quality management system (QMS) software designed to streamline quality management processes and ensure compliance with ISO sta... Read More About isoTracker read review arrow

$303 /Month

Quantivate

Quantivate

Brand: Quantivate

4.3img

4.3 out of 5

(0 user reviews)

Quantivate helps businesses monitor and ensure adherence to regulatory requirements and standards, reducing compliance risks and facilitating audits.... Read More About Quantivate read review arrow

Price On Request

issuetrak

issuetrak

Brand: Issuetrak

4.0img

4.0 out of 5

(0 user reviews)

... Read More About issuetrak img

$26

Last Updated on : 24 Mar, 2025

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Complaint Management Software Comparison

Bitrix24
VS
Kapture CX
Bitrix24 vs Kapture CX
Apptivo
VS
Freshdesk
Apptivo vs Freshdesk

Looking for Complaint Management Software that is:

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Complaint Management Software Reviews

B

Bitrix24

4.1

“The pricing for premium plans is reasonable compared to other platforms. The features are great for the value.”

- PRAVIN

See all Bitrix24 reviewsimg
KC

Kapture CX

4.3

“It's easy to navigate, user friends tab which makes professional life easy”

- Haroon Jalal

See all Kapture CX reviewsimg
B

Bitrix24

4.2

“I like how it integrates with most of the applications I use. It pairs up nicely with apps like Gmail, Zapier and even some niche tools my team uses.”

- Girish Sitoke

See all Bitrix24 reviewsimg
B

Bitrix24

4.2

“I did not expect it to have a built-in telephony. But being able to make calls from the platform is nice.”

- Justice

See all Bitrix24 reviewsimg
B

Bitrix24

4.2

“The mobile app works, I can stay on top of things even when I am on the go.”

- Malek mahebubmiya

See all Bitrix24 reviewsimg
B

Bitrix24

4.3

“I found it great not to have to manually chase people for updates. I set up recurring tasks and automate workflows.”

- Sandeep Savita Tiwari

See all Bitrix24 reviewsimg
B

Bitrix24

4.2

“If you need a CRM for collaboration, this is the one. Chat, video calls, file sharing. It feels like Slack, Zoom and Google Drive had a baby.”

- Satish

See all Bitrix24 reviewsimg

Articles for Complaint Management Software

See allimg
Handling Customer Complaints: 10 Best Complaint Management Software in 2025 Handling Customer Complaints: 10 Best Complaint Management Software in 2025

September 27, 2024

Related Categories

Price of Complaint Management Software for Small Business in India

Complaint Management Software Cost
Top Complaint Management Software Starting Price Rating
Bitrix24₹1990.00 /Organization/Month4.3
Kapture CX₹4000.00 /User/Month4.2
Apptivo₹625.00 /User/Month4
Freshdesk₹1399.00 /month4.7
Jira Service Management$21.00 4.3
SimplerQMS$1150.00 /Month4.4
isoTracker$303.43 /Month4.5
issuetrak$26.00 4.0

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