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Zendesk

4.3 (Based on all products)

Zendesk was started in a Copenhagen loft by three friends who used an old kitchen door as a desk. They wanted to bring a bit of ze... Read More

  • User Reviews
  • Overview
  • Details
  • FAQ's

Zendesk Products

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4.3 /5

Zendesk Sell

From CRM Software

Starting at

$19

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4.5 /5

Zendesk

From Collaboration Software

Starting at

$69

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4.3 /5

Zendesk Reviews & Rating

88%

Highly Recommended

Overall Score

4.3/5
Based on 20 Reviews
  • Zendesk Sell
  • Zendesk

Pros

prosicon “It is easy to use as the interface is simple and straightforward. I did not have to go through many tutorials to figure things out.” Kokila S - Jan 2, 2025

prosicon “It enables me to customize and change my view to track exactly what I want. This helps me save a lot of time.” Sancus Warehouse - Jan 21, 2025

prosicon “Everything is organized as keeping track of contacts and managing pipelines is made easier.” Justin Oliver - Feb 8, 2025

Cons

consicon “It is on the expensive side since it gets expensive for smaller businesses especially if you want all the features.” Kokila S - Jan 2, 2025

consicon “However, on the cheaper plans, there are not as many customizations’ options. It feels restrictive.” Sancus Warehouse - Jan 21, 2025

consicon “There are email tracking limitations. I wish the email tracking were a bit more secure as I have run into some limitations there.” Justin Oliver - Feb 8, 2025

Pros

prosicon “The platform is easy to access ,and provides agent monitoring with a smooth UI. Overall satisfied.” Ankit Patidar - Jun 23, 2023

Cons

Zendesk Overview

Zendesk was started in a Copenhagen loft by three friends who used an old kitchen door as a desk. They wanted to bring a bit of zen to the chaotic world of customer support. And they wanted to do it with live chat software for websites that was nice to look at and easy to use.

Zendesk Details

  • . Location: San Francisco, CA
  • . Found Year: 2007
  • . Industry: Software Development
  • . Company Size: 1000+ Employees
  • . Founder: Alexander Aghassipour, Mikkel Asger Svane, Morten Primdahl

Zendesk FAQ’s

What type of company is Zendesk ? alt

Zendesk is an IT solutions provider that caters to the process automation needs of millions of businesses in India with CRM Software, Collaboration Software and Remote Support Software.

What does Zendesk do? alt

Zendesk provides customized and scalable CRM Software, Collaboration Software and Remote Support Software, which is transforming business processes across industries. Its team of experts makes IT solutions implementation and usage quite simple.

Is Zendesk an Indian company? alt

Zendesk is headquartered in San Francisco, CA and is playing a significant role in the digitization of Indian businesses with CRM Software, Collaboration Software and Remote Support Software.

What is Zendesk ’s main product? alt

Zendesk primarily deals in CRM Software, Collaboration Software and Remote Support Software and caters to personalized business needs with diverse modules.

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