Zendesk was started in a Copenhagen loft by three friends who used an old kitchen door as a desk. They wanted to bring a bit of ze... Read More
Highly Recommended
Overall Score
Pros
“It is easy to use as the interface is simple and straightforward. I did not have to go through many tutorials to figure things out.”
Kokila S - Jan 2, 2025
“It enables me to customize and change my view to track exactly what I want. This helps me save a lot of time.”
Sancus Warehouse - Jan 21, 2025
“Everything is organized as keeping track of contacts and managing pipelines is made easier.”
Justin Oliver - Feb 8, 2025
Cons
“It is on the expensive side since it gets expensive for smaller businesses especially if you want all the features.”
Kokila S - Jan 2, 2025
“However, on the cheaper plans, there are not as many customizations’ options. It feels restrictive.”
Sancus Warehouse - Jan 21, 2025
“There are email tracking limitations. I wish the email tracking were a bit more secure as I have run into some limitations there.”
Justin Oliver - Feb 8, 2025
Pros
“The platform is easy to access ,and provides agent monitoring with a smooth UI. Overall satisfied.”
Ankit Patidar - Jun 23, 2023
Cons
Zendesk was started in a Copenhagen loft by three friends who used an old kitchen door as a desk. They wanted to bring a bit of zen to the chaotic world of customer support. And they wanted to do it with live chat software for websites that was nice to look at and easy to use.
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