{"id":36093,"date":"2022-12-02T14:05:03","date_gmt":"2022-12-02T08:35:03","guid":{"rendered":"https:\/\/www.techjockey.com\/blog\/?p=36093"},"modified":"2022-12-02T14:05:10","modified_gmt":"2022-12-02T08:35:10","slug":"popular-quotes-on-saas","status":"publish","type":"post","link":"https:\/\/www.techjockey.com\/blog\/popular-quotes-on-saas","title":{"rendered":"Popular Quotes on SaaS to Inspire Your Team to Achieve More"},"content":{"rendered":"\n

SaaS products are getting more popular day by day. By the end of 2022, nearly 79% of businesses will be using SaaS solutions to streamline different processes. However, customers prefer only the known SaaS brands. So, how are you coping with the competition? What strategies are you adopting to acquire new customers?<\/p>\n\n\n\n

Here, we have got you some popular quotes from great business personalities who are into SaaS business. These quotes on SaaS will take you through the journey of other successful entrepreneurs and encourage you to build top-notch, user-friendly solutions that deliver excellent customer experiences.<\/p>\n\n\n\n

<\/span>Best SaaS Quotes<\/span><\/h2>\n\n\n\n

Here are some inspiring customer experience quotes by the founders and CEOs of well-known SaaS brands in the world.<\/p>\n\n\n\n

  1. \u201cBusinesses can\u2019t afford to react to what their customers want; they need to anticipate their needs.\u201d\u202f~ Parker Harris, co-founder \u2013 Salesforce<\/strong><\/li>
  2. \u201cI discovered that in order to succeed with a product you must truly get to know your customers and build something for them.\u201d \u202f~ Marc Benioff, co-founder \u2013 Salesforce<\/strong><\/li>
  3. \u201cCustomers won\u2019t care about any particular technology unless it solves a particular problem in a superior way.\u201d\u202f~ Peter Thiel, co-founder \u2013 PayPal<\/strong><\/li><\/ol>\n\n\n
    \n
    \"Mikkel<\/figure><\/div>\n\n\n
    1. \u201cTake every opportunity to spend time with your customer. Whether you are a developer writing the software or the marketer telling the story, you must have a firm grip on the problem you are solving from the point of view of your customer.\u201d\u202f~ Ross Mason, co-founder \u2013 MuleSoft<\/strong><\/li>
    2. \u201cCustomer support is not an expense to be minimized, but an opportunity to be maximized.\u201d\u202f~ Dharmesh Shah, co-founder \u2013 HubSpot<\/strong><\/li>
    3. \u201cBusinesses talk a lot about customer loyalty. It makes sense: A person you can count on to buy from you again and again is more valuable than one who disappears after the first transaction.\u201d\u202f~ Mikkel Svane, co-founder \u2013 Zendesk<\/strong><\/li>
    4. \u201cOne of the purposes of life, and selfishly what makes people happy, is building things that are impactful.\u201d\u202f~ Dustin Moskovitz, co-founder \u2013 Asana<\/strong><\/li>
    5. \u201cWe focus on two things when hiring. First, find the best people you can in the world. And second, let them do their work. Just get out of their way.\u201d\u202f~ Brian Halligan, co-founder \u2013 HubSpot<\/strong><\/li>
    6. \u201cBuilding a good business involves finding a set of customers whom you can serve, however a \u2018great business\u2019 is only realised when you can serve that set of customers in multiple ways.\u201d\u202f~ Chris Savage, co-founder \u2013 Wistia<\/strong><\/li>
    7. \u201cTake the customer-first approach, and you\u2019ll build a resilient company with an impact \u2014 and a strong future.\u201d\u202f~ Nick Francis, co-founder \u2013 Help Scout<\/strong><\/li>
    8. \u201cIf you stay very focused on customers and customer success, people pay attention to that \u2013 and in turn, they also want that same type of success.\u201d\u202f~ Aneel Bhusri, founder \u2013 Workday<\/strong><\/li><\/ol>\n\n\n\n

      Suggested Read: List of SaaS Conferences You Must Attend in 2022-23<\/a><\/strong><\/p>\n\n\n\n

      1. \u201cThe idea that 20% of the features will get you 80% of the value may well be correct, but it also means that on important tasks, you\u2019re giving the customers B-grade experience where it matters most.\u201d\u202f~ Des Traynor, co-founder \u2013 Intercom<\/strong><\/li>
      2. \u201cIt\u2019s amazing to consider that no matter what size of customer we were pitching, or where in the world we were selling, a singular idea drove all our accomplishments: we never sold features. We sold the model and we sold the customer\u2019s success.\u201d\u202f~ Mark Benioff, co-founder \u2013 Salesforce<\/strong><\/li>
      3. \u201cPeople do not choose Dropbox because it has this much space or gigabytes. They choose it for the experience.\u201d\u202f~ Drew Houston, co-founder \u2013 Dropbox<\/strong><\/li><\/ol>\n\n\n
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        \"Steli<\/figure><\/div>\n\n\n
        1. \u201cIt\u2019s not easy, but we built a product that people love to use. Like they really, really love it.\u201d\u202f~ Michael Pryor, co-founder \u2013 Trello<\/strong><\/li>
        2. The first 20 years of the web were won by those that built the best infrastructure. Now it\u2019s won by those that build the best experiences.\u202f~ Aaron Levie, co-founder \u2013 Box<\/strong><\/li>
        3. \u201cWorking hard, that\u2019s the only thing I know better than my competitor. If my competitors say, \u201cI work eight hours a day,\u201d then I can work 10 hours. If you don\u2019t need sleep, I also do not need sleep.\u201d\u202f~ Eric Yuan, founder \u2013\u202f Zoom<\/strong><\/li>
        4. \u201cEvery customer interaction is a marketing opportunity. If you go above and beyond on the customer service side, people are much more likely to recommend you.\u201d\u202f~ Stewart Butterfield, co-founder \u2013 Slack<\/strong><\/li>
        5. \u201cAs technology and markets evolve, companies have to innovate, make innovative products and keep going and try to make a positive change in the world in some respect.\u201d\u202f~ Sridhar Vembu, co-founder \u2013 Zoho<\/strong><\/li>
        6. \u201cPeople want what\u2019s best for them, and they can switch on a dime, because there\u2019s always a new disruptor disrupting the last disruptor. So companies should just strive to keep changing and adapting to their customers\u2019 needs.\u201d\u202f~ Ben Chestnut, co-founder \u2013 MailChimp<\/strong><\/li>
        7. \u201cIn order to remain relevant, you must establish yourself as a thought leader in your industry.\u201d\u202f~ Marc Benioff,\u202fco-founder \u2013 Salesforce<\/strong><\/li>
        8. \u201cWhen key users told us something wasn\u2019t working, we fixed it \u2013 immediately.\u201d\u202f~ Stewart Butterfield, co-founder- Slack<\/strong><\/li><\/ol>\n\n\n\n

          Suggested Read: What Is SaaS? Find the Latest SaaS Examples & Trends<\/a><\/strong><\/p>\n\n\n\n

          1. \u201cDuring the early stages of Zoom, I personally emailed every customer who canceled our service. One customer replied to my note and accused me of sending auto-generated emails \u201cimpersonating\u201d the CEO \u2014 he said Zoom was a dishonest company! I wrote back that the email was indeed from me, and that it wasn\u2019t generated by one of our marketing tools. He still didn\u2019t believe me, so I wrote back again and offered to meet him on a Zoom call right that minute to prove it was me writing the emails.\u201d\u202f~ Eric Yuan, founder\u202f\u2013 Zoom<\/strong><\/li><\/ol>\n\n\n
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            \"Sridhar<\/figure><\/div>\n\n\n
            1. \u201cIt\u2019s inevitable that tough situations will come up, but it\u2019s how you react that is the challenge.\u201d\u202f~ Patrick Collison, co-founder \u2013 Stripe<\/strong><\/li>
            2. \u201cCustomer relationships matter more than ever, because your future revenue depends on those relationships lasting well beyond a single transaction.\u201d\u202f~ Mikkel Svane, co-founder \u2013 Zendesk<\/strong><\/li><\/ol>\n\n\n\n

              <\/span>Quotes by famous individuals in the SaaS business space who shares their views about the industry!<\/span><\/h2>\n\n\n\n