{"id":19805,"date":"2020-11-10T11:36:55","date_gmt":"2020-11-10T06:06:55","guid":{"rendered":"https:\/\/www.techjockey.com\/blog\/?p=19805"},"modified":"2024-01-09T17:05:12","modified_gmt":"2024-01-09T11:35:12","slug":"free-open-source-crm","status":"publish","type":"post","link":"https:\/\/www.techjockey.com\/blog\/free-open-source-crm","title":{"rendered":"12 Best Open Source &amp; Free CRM Software for SMBs in 2024"},"content":{"rendered":"\n<p>CRM referring to customer relationship management is a tool to help companies efficiently manage relations with customers as well as draw analysis regarding sales made from past associations.<\/p>\n\n\n\n<p>Open source CRM tools have been lately gaining popularity and many upcoming and established corporates are opting for best free CRM solutions that are open source.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-open-source-crm-software\"><span class=\"ez-toc-section\" id=\"what_is_open_source_crm_software\"><\/span>What is Open Source CRM Software?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Paid and free CRM systems that are open source have their source code available for public access. The source code of such free CRM tools can even be distributed or modified to add certain functionalities onto its existing features.<\/p>\n\n\n\n<p>The main idea behind making a CRM software open source is to ensure that its execution remains error free for a longer period of time.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-crm-software-free-download-benefits\"><span class=\"ez-toc-section\" id=\"crm_software_free_download_benefits\"><\/span>CRM Software Free Download Benefits<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Free <a href=\"https:\/\/www.techjockey.com\/blog\/crm-software-list\">CRM software for small businesses<\/a> has some marked benefits over general proprietary software. Below we mention the prominent ones:<\/p>\n\n\n\n<ul>\n<li>Open source and free lead management software are useful for adding company specific functionalities, which may not be present in packaged software.<\/li>\n\n\n\n<li>With free CRM app and software, developers have the opportunity to be a part of a larger community for obtaining support services.<\/li>\n\n\n\n<li>Free open source CRM offers enhanced flexibility and scalability.<\/li>\n\n\n\n<li>Online CRM software is cost effective unlike proprietary software that might come at an exorbitant price. <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-things-to-keep-in-mind-while-selecting-free-online-crm-tool\"><span class=\"ez-toc-section\" id=\"things_to_keep_in_mind_while_selecting_free_online_crm_tool\"><\/span>Things to Keep in Mind While Selecting Free Online CRM Tool<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Although free <a href=\"https:\/\/www.techjockey.com\/category\/sales-crm-software\">sales CRM software<\/a> offers several features, they might not be able to do a lot if these don\u2019t align well with a company\u2019s long-term needs. Below we mention important criterias that need to be kept in mind while selecting a CRM tool.<\/p>\n\n\n\n<ul>\n<li><strong>Minimum Learning Curve<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Free CRM for small business\nusually involves a less steep learning curve, which means that even first-time\nusers can get around using the software in no time. <\/p>\n\n\n\n<ul>\n<li><strong>Analytics<\/strong><\/li>\n<\/ul>\n\n\n\n<p>The best open source CRM\nsoftware should be capable enough to generate detailed reports and analytics\nregarding the performance of your core strategies.<\/p>\n\n\n\n<ul>\n<li><strong>Customization<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Best free CRM for start-ups should offer advance customizability so that you can modify certain aspects of the software to reflect your brand in the best way possible. This includes the overall background, content and much more.<\/p>\n\n\n\n<ul>\n<li><strong>Helpdesk feature<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Open source CRM tools should have a dedicated helpdesk, which enables your team to convert potential customers into regular clients as well as service the grievances of existing ones in an effective manner. Helpdesk is also helpful for managers to track the performance of their CRM team.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-12-best-open-and-free-crm-software-for-smbs-in-c-y\"><span class=\"ez-toc-section\" id=\"12_best_open_and_free_crm_software_for_smbs_in_2024\"><\/span>12 Best Open and Free CRM Software for SMBs in 2024<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you are an upcoming or established business looking for the best free CRM tools, then we have curated the perfect <a href=\"https:\/\/www.techjockey.com\/blog\/crm-software-list\">CRM tools list<\/a> for you. Below we mention the 12 top open source <a href=\"https:\/\/www.techjockey.com\/category\/crm-software\">CRM software<\/a>. <\/p>\n\n\n\n<ul>\n<li><a title=\"SuiteCRM\" href=\"#suitecrm\">SuiteCRM<\/a><\/li>\n\n\n\n<li><a title=\"Bitrix24\" href=\"#bitrix24\">Bitrix24<\/a><\/li>\n\n\n\n<li><a title=\"Vtiger\" href=\"#vtiger\">Vtiger<\/a><\/li>\n\n\n\n<li><a title=\"CiviCRM\" href=\"#civicrm\">CiviCRM<\/a><\/li>\n\n\n\n<li><a title=\"Freshsales\" href=\"#freshsales\">Freshsales<\/a><\/li>\n\n\n\n<li><a title=\"Flowlu\" href=\"#flowlu\">Flowlu<\/a><\/li>\n\n\n\n<li><a title=\"Yetiforce\" href=\"#yetiforce\">Yetiforce<\/a><\/li>\n\n\n\n<li><a title=\"Odoo\" href=\"#odoo\">Odoo<\/a><\/li>\n\n\n\n<li><a title=\"EspoCRM\" href=\"#espocrm\">EspoCRM<\/a><\/li>\n\n\n\n<li><a title=\"openCRX\" href=\"#opencrx\">openCRX<\/a><\/li>\n\n\n\n<li><a title=\"Axelor CRM\" href=\"#axelor_crm\">Axelor CRM<\/a><\/li>\n\n\n\n<li><a title=\"Crust CRM\" href=\"#crust_crm\">Crust CRM<\/a><\/li>\n<\/ul>\n\n\n\n<ul>\n<li><h3 id=\"suitecrm\" style=\"font-size:22px;\"><span class=\"ez-toc-section\" id=\"suitecrm\"><\/span>SuiteCRM<span class=\"ez-toc-section-end\"><\/span><\/h3><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/11\/Suite-CRM.png\" alt=\"open source crm software\" class=\"wp-image-19823\"\/><\/figure><\/div>\n\n\n<p>SuiteCRM is an open source CRM software which offers central control and detailed analysis of all your client related data. The software also offers enhanced customization for you to modify the software as per your brand image. SuiteCRM also supports robust integration with business solutions already existing within your system. <\/p>\n\n\n\n<p><strong>Features of\nSuiteCRM Free CRM Systems<\/strong><\/p>\n\n\n\n<ul>\n<li>SuiteCRM has a community of developers that provides appropriate assistance with code updates and documentation.<\/li>\n\n\n\n<li>This free CRM system features a dashboard using which you can keep an eye on important metrics as well as automate all repetitive tasks.<\/li>\n\n\n\n<li>The customer profiles offered by SuiteCRM help you convert leads into customers with more precision. <\/li>\n\n\n\n<li>SuiteCRM free CRM tools offer segregation of customers on the basis of particular categories for successful targeted marketing.<\/li>\n\n\n\n<li>SuiteCRM is also useful for the CRM team to schedule all incoming and outgoing calls associated with an account. <\/li>\n<\/ul>\n\n\n\n<p><strong>Benefits of SuiteCRM CRM Software Free Download<\/strong><\/p>\n\n\n\n<ul>\n<li>Bug module for tracking bugs or lags in your product or services.<\/li>\n\n\n\n<li>Sending and receiving emails to a shared inbox.<\/li>\n\n\n\n<li>A knowledge module for using template responses to frequently asked questions.<\/li>\n\n\n\n<li>Availability of web form template wizard for embedding forms and directing potential customers to the sales team.<\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing of SuiteCRM Free CRM Software for Small Business:<\/strong><\/p>\n\n\n\n<p>SuiteCRM offers a free\nversion. The pricing details of the paid versions are as follows: <\/p>\n\n\n\n<ul>\n<li>Starter- \u20b99247 per month<\/li>\n\n\n\n<li>Business- \u20b932317 per month<\/li>\n\n\n\n<li>Premium- \u20b946236 per month<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<ul>\n<li><h3 id=\"bitrix24\" style=\"font-size:22px;\"><span class=\"ez-toc-section\" id=\"bitrix24\"><\/span>Bitrix24<span class=\"ez-toc-section-end\"><\/span><\/h3><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/11\/Bitrix-24.png\" alt=\"free crm systems\" class=\"wp-image-19816\"\/><\/figure><\/div>\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/detail\/bitrix24\">Bitrix24<\/a> free <a href=\"https:\/\/www.techjockey.com\/category\/lead-management-software\">lead management software<\/a> supports collaboration between members of a CRM team through conversational tools like video conferencing, chats and dedicated workspaces.&nbsp;Bitrix24 free CRM app also features a customer contact center to let businesses solve customer queries in real time.<\/p>\n\n\n\n<p><strong>Features of Bitrix24 Free Open Source CRM<\/strong><\/p>\n\n\n\n<ul>\n<li>The software can be integrated with different social media platforms to help you engage better with the customers.<\/li>\n\n\n\n<li>It also makes <a href=\"https:\/\/www.techjockey.com\/blog\/best-ai-chatbot\">use of AI enabled bots<\/a> for solving common queries of customers.<\/li>\n\n\n\n<li>Bitrix24 is best for automating workflows in such a manner that you spend minimum time on repetitive tasks and more on converting potential leads. <\/li>\n\n\n\n<li>Your CRM team executives can engage with customers through different devices such as mobile, desktop and tablet. <\/li>\n<\/ul>\n\n\n\n<p><strong>Benefits of\nBitrix24 Free Online CRM Software <\/strong><\/p>\n\n\n\n<ul>\n<li>Less\namount of time is required for creating and resolving tickets.<\/li>\n\n\n\n<li>Access\nto communication history with a particular client so as to service them better.<\/li>\n\n\n\n<li>You\ncan delegate the task of customary greetings to virtual assistants.<\/li>\n\n\n\n<li>Easy\naccess to answers for questions in an existing database. <\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing of\nBitrix24 Online CRM Software<\/strong><\/p>\n\n\n\n<p>Bitrix24 offers a free version. It\nalso offers Bitrix24 CRM which is a paid version costing \u20b94490. Details of\nother plans are as follows:<\/p>\n\n\n\n<ul>\n<li>Bitrix24 standard- \u20b96490 <\/li>\n\n\n\n<li>Bitrix24 Professional-\n\u20b912490<\/li>\n\n\n\n<li>Bitrix24 CRM- \u20b94490<\/li>\n<\/ul>\n\n\n\n<p>For further details, please connect with us. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<ul>\n<li><h3 id=\"vtiger\" style=\"font-size:22px;\"><span class=\"ez-toc-section\" id=\"vtiger\"><\/span>Vtiger<span class=\"ez-toc-section-end\"><\/span><\/h3><\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/detail\/vtiger-customer-relationship-management-cloud-based-crm\">Vtiger<\/a> is a free sales CRM software through which you can enable enhanced collaboration between different teams within your organization. The software provides a profile kit using which you can pursue leads efficiently. Vtiger also offers the option of accessing emails within the very software\u2019s interface itself.<\/p>\n\n\n\n<p><strong>Features of Vtiger Free CRM for Small\nBusiness<\/strong><\/p>\n\n\n\n<ul>\n<li>Vtiger features a Help desk using which you can auto assign cases to executives or escalate cases, which are to be resolved urgently.<\/li>\n\n\n\n<li>The software lets your business connect with customers across different social media channels.<\/li>\n\n\n\n<li>Vtiger is customer friendly and offers a self-service interface through which customers can find answers to their questions on their own.<\/li>\n\n\n\n<li>It also is suitable for creating customized webforms and embedding them on your business website.<\/li>\n\n\n\n<li>Vtiger helps build and execute <a href=\"https:\/\/www.techjockey.com\/category\/email-marketing-software\">email marketing campaigns<\/a>.<\/li>\n<\/ul>\n\n\n\n<p><strong>Benefits of Vtiger, one of the Best Open\nSource CRM <\/strong><\/p>\n\n\n\n<ul>\n<li>360-degree view of different processes associated with customer management.<\/li>\n\n\n\n<li>Vtiger offers large scale customization and flexibility.<\/li>\n\n\n\n<li>The software enables you to import data from existing CRM solution when you upgrade to Vtiger.<\/li>\n\n\n\n<li>It also offers great compatibility with mobile devices. Users can download mobile applications for Android and iOS devices.<\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing of\nthe Best Free CRM for Startups<\/strong><\/p>\n\n\n\n<p>Vtiger offers a free version for 15\ndays. Details of the paid plans are as follows:<\/p>\n\n\n\n<ul>\n<li>Professional-\n\u20b91800 per\nmonth<\/li>\n\n\n\n<li>Enterprises-\n\u20b9 2520 per month<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<ul>\n<li><h3 id=\"civicrm\" style=\"font-size:22px;\"><span class=\"ez-toc-section\" id=\"civicrm\"><\/span>CiviCRM<span class=\"ez-toc-section-end\"><\/span><\/h3><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/11\/civicrm.png\" alt=\"free lead management software\" class=\"wp-image-19817\"\/><\/figure><\/div>\n\n\n<p>CiviCRM <a href=\"https:\/\/www.techjockey.com\/blog\/free-open-source-project-management-software\">open source CRM tool<\/a> offers enhanced integration with third party applications such as WordPress, Jumal and Drupal. The software is known for helping with easy contact management of clients as a result of which it is easy to store all clients\u2019 information in one single place. CiviCRM best free CRM software can also be customized upto a large extent.<\/p>\n\n\n\n<p><strong>Features of\nCiviCRM Open Source CRM Software<\/strong><\/p>\n\n\n\n<ul>\n<li>CiviCRM software can be integrated with accounting solutions available to your organization.<\/li>\n\n\n\n<li>The software is capable of enhanced email marketing and for sending as well as receiving bulk emails.<\/li>\n\n\n\n<li>You can either choose from over forty report templates or develop your own customized report.<\/li>\n\n\n\n<li>CiviCRM is also helpful for the process of raising funds; your members can raise funds on your behalf through personal campaigns.<\/li>\n\n\n\n<li>CiviCRM is suitable for easy building and management of cases. <\/li>\n\n\n\n<li>The software offers extensions that are compatible with several <a href=\"https:\/\/www.techjockey.com\/category\/enterprise-content-management-software\">content management systems<\/a>. <\/li>\n<\/ul>\n\n\n\n<p><strong>Benefits of\nCiviCRM Free CRM Systems<\/strong><\/p>\n\n\n\n<ul>\n<li>CiviCRM facilitates in-person training, seminars and meetups to let you use the software in an enhanced manner. <\/li>\n\n\n\n<li>CiviCRM has a functional community, which provides support and new utilities.<\/li>\n\n\n\n<li>It also features a chatbot, which can be integrated with Facebook messenger.<\/li>\n\n\n\n<li>The software helps companies send membership renewal reminders with ease. <\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing of\nCiviCRM Free CRM Tools<\/strong><\/p>\n\n\n\n<p>CiviCRM is completely free to download\nand use. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<ul>\n<li><h3 id=\"freshsales\" style=\"font-size:22px;\"><span class=\"ez-toc-section\" id=\"freshsales\"><\/span>Freshsales<span class=\"ez-toc-section-end\"><\/span><\/h3><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/11\/Freshsales.png\" alt=\"free lead management software\" class=\"wp-image-19820\"\/><\/figure><\/div>\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/detail\/fresh-sales\">Freshsales CRM software<\/a> free download uses artificial intelligence-based techniques for better servicing of customers. The software is also suitable for placing customized web forms without having to undertake complex coding.<\/p>\n\n\n\n<p>Freshsales is also used for sending out triggered messages to customers either through the website or an app. <\/p>\n\n\n\n<p><strong>Features of\nFreshsales Free CRM Software for Small Business<\/strong><\/p>\n\n\n\n<ul>\n<li>With\nFreshsales, you can obtain all necessary information about a contact such as\ntheir interaction, purchase histories and more. <\/li>\n\n\n\n<li>It\nfeatures a drag and drop functionality for creating email campaigns.<\/li>\n\n\n\n<li>The\nsoftware facilitates previewing of campaigns on different devices before they\nare finally released.<\/li>\n\n\n\n<li>Freshsales\nlets you segregate customers using different filters like gender, age, income\netc. for preparing targeted campaigns.<\/li>\n\n\n\n<li>It\nalso has an \u2018Activity Timeline\u2019 feature that allows you to see how different\ncustomers are engaging with your brand.<\/li>\n\n\n\n<li>Option\nfor segmenting lists and monitoring statistics.<\/li>\n\n\n\n<li>The\nsoftware extends its capabilities in different languages and multiple foreign\ncurrencies. <\/li>\n\n\n\n<li>You\ncan apply specific filters and store data records resembling that filter\ntogether for ease of access. <\/li>\n\n\n\n<li>Freshsales\nprovides the option of building custom roles and then define access as per\nthose roles. &nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>Benefits of\nFreshsales Free Lead Management Software <\/strong><\/p>\n\n\n\n<ul>\n<li>The\nsoftware features inbuilt mail sending and calling functionality to engage with\ncustomers in just a few clicks.<\/li>\n\n\n\n<li>Freshsales\nlets you find out leads with the highest potential and then communicate with\nthem.<\/li>\n\n\n\n<li>Depending\non the level of engagement of a prospective client, you can plan your\nconversation with them in advance. <\/li>\n\n\n\n<li>Freshsales\nhas a visual pipeline feature using which you can keep a tab on the progress of\nyour sales.<\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing of\nFreshsales Free CRM App<\/strong><\/p>\n\n\n\n<p>You can sign up for free with\nFreshsales CRM. The details of the paid plans are as follows:<\/p>\n\n\n\n<ul>\n<li>Blossom-\n\u20b91399<\/li>\n\n\n\n<li>Garden-\n\u20b92599<\/li>\n\n\n\n<li>Estate-\n\u20b94699<\/li>\n\n\n\n<li>Forest-\n\u20b969588<\/li>\n<\/ul>\n\n\n\n<p>In case you require more\ndetails or support regarding free demo then please get in touch with us. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<ul>\n<li><h3 id=\"flowlu\" style=\"font-size:22px;\"><span class=\"ez-toc-section\" id=\"flowlu\"><\/span>Flowlu<span class=\"ez-toc-section-end\"><\/span><\/h3><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/11\/Flowlu.png\" alt=\"free crm for small business\" class=\"wp-image-19819\"\/><\/figure><\/div>\n\n\n<p>Flowlu free open source CRM software is not only suitable for SMBs, it is increasingly being sought by large scale organisations too. Flowlu offers robust integration with mailing services such as Gmail, Outlook and much more.<\/p>\n\n\n\n<p>You will also get notified once your contact opens the mail sent through Flowlu. Assigning labels such as to-dos to important tasks is easy too.<\/p>\n\n\n\n<p><strong>Features of\nFlowlu Free Online CRM<\/strong><\/p>\n\n\n\n<ul>\n<li>With the Sales funnel, you can <a href=\"https:\/\/www.techjockey.com\/blog\/best-sales-crm-software\">analyse performance of CRM team<\/a>.<\/li>\n\n\n\n<li>Additionally, Flowlu allows you to obtain detailed reports regarding the conversion rate, percentage of sale made over different phases and much more. <\/li>\n\n\n\n<li>Flowlu\u2019s webforms lets customers add feedback which are directly registered within Flowlu\u2019s interface.<\/li>\n\n\n\n<li>Flowlu also contains a Kanban board for you to keep a closer look at different sales processes, segregate them on the basis of budget or date. <\/li>\n\n\n\n<li>Flowlu lets you see how customers are interacting with your business and effectively manage future strategies on this basis.<\/li>\n<\/ul>\n\n\n\n<p><strong>Benefits of\nFlowlu Online CRM Software <\/strong><\/p>\n\n\n\n<ul>\n<li>Flowlu\nlets you add additional information about your customers to elevate the level\nof interactions.<\/li>\n\n\n\n<li>The\nsoftware provides real-time notifications whenever a prospective customer\nengages with your business.<\/li>\n\n\n\n<li>Flowlu\nallows collaboration between different team members. You can even request a\nresponse from a specific team member.<\/li>\n\n\n\n<li>You\ncan attach files and notes while working with Flowlu\u2019s interface. <\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing of\nFlowlu Free Sales CRM <\/strong><\/p>\n\n\n\n<p>Flowlu CRM offers a free version.\nPricing details of its paid version are mentioned below:<\/p>\n\n\n\n<ul>\n<li>Team-\n\u20b92147.24 per month<\/li>\n\n\n\n<li>Business-\n\u20b94368.52 per month<\/li>\n\n\n\n<li>Professional-\n\u20b98811.08 per month<\/li>\n\n\n\n<li>Enterprise-\n\u20b914734.49 per month<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<ul>\n<li><h3 id=\"yetiforce\" style=\"font-size:22px;\"><span class=\"ez-toc-section\" id=\"yetiforce\"><\/span>YetiForce<span class=\"ez-toc-section-end\"><\/span><\/h3><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/11\/Yetiforce.png\" alt=\"free crm software for small business\" class=\"wp-image-19824\"\/><\/figure><\/div>\n\n\n<p>YetiForce free CRM for small\nbusinesses works well across devices- desktops, mobile phones or tablets. YetiForce\noffers secure solutions and support on GitHub. <\/p>\n\n\n\n<p>What makes it one of the best open\nsource CRM software is that the cost incurred would remain constant even if the\nnumber of systems using the software increases. <\/p>\n\n\n\n<p><strong>Features of\nYetiForce Best Free CRM for Startups<\/strong><\/p>\n\n\n\n<ul>\n<li>A\ncentralised dashboard where you can place different modules and widgets such as\nleads, tickets etc.<\/li>\n\n\n\n<li>Yetiforce\nprovides a modern calendar useful for managing your time as well the\nproductivity of your employees.<\/li>\n\n\n\n<li>Yetiforce\nprovides the option of coloring users groups so as to sort them as per\npriorities.<\/li>\n\n\n\n<li>A\nsingle account can be handled by different employees.<\/li>\n\n\n\n<li>Quick\nhandling of vendor enquiries as well as recurring orders for sales.<\/li>\n<\/ul>\n\n\n\n<p><strong>Benefits of\nYetiForce Open Source CRM<\/strong><\/p>\n\n\n\n<ul>\n<li>YetiForce\nhas a dedicated community offering support and functionalities<\/li>\n\n\n\n<li>Support\nfor numerous users at the same time. Up to 20000 users are allowed access to\nthe software at the same time in an organisation.<\/li>\n\n\n\n<li>The\nsoftware provides flexibility with modules designed as per your company\u2019s\nneeds.<\/li>\n\n\n\n<li>Easy\nautomation of several repetition functions so that you can focus on serving\ncustomers in a better fashion.<\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing of\nYetiforce Best Free CRM Tool <\/strong><\/p>\n\n\n\n<p>Yetiforce offers a free version. The\ndetails of paid plans are as follows:<\/p>\n\n\n\n<ul>\n<li>Hosting+support-\n\u20b93938.04 per month<\/li>\n\n\n\n<li>Cloud+support-\n\u20b95688.28 per month <\/li>\n\n\n\n<li>8H-\n\u20b930629.20 per month<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<ul>\n<li><h3 id=\"odoo\" style=\"font-size:22px;\"><span class=\"ez-toc-section\" id=\"odoo\"><\/span>Odoo<span class=\"ez-toc-section-end\"><\/span><\/h3><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/11\/Odoo.png\" alt=\"free crm app\" class=\"wp-image-19821\"\/><\/figure><\/div>\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/detail\/odoo\">Odoo open source CRM software<\/a> will be a wonderful addition to your enterprise due to its ability to generate interactive reports, which you can easily share. Odoo free CRM systems also provide the option of customizing your dashboard to showcase your brand in the best way possible. <\/p>\n\n\n\n<p><strong>Features<\/strong> <strong>of Odoo CRM<\/strong><\/p>\n\n\n\n<ul>\n<li>You\ncan plan all the steps in advance about approaching a lead all the way from the\nfirst call to the last reminder. <\/li>\n\n\n\n<li>You\ncan set regular targets and then compare your actual performance in real-time. <\/li>\n\n\n\n<li>Odoo\nis useful for managers to keep a tab on their team\u2019s performance- whom they\ncalled, what quote they placed and much more.<\/li>\n\n\n\n<li>The\nsoftware facilitates easy sharing of files when you are collaborating with team\nmembers on a single project. <\/li>\n\n\n\n<li>Odoo\nCRM comes integrated with other apps in the Odoo suite for sale, invoicing, etc.\n<\/li>\n<\/ul>\n\n\n\n<p><strong>Benefits of\nOdoo CRM Software Free Download<\/strong><\/p>\n\n\n\n<ul>\n<li>Odoo\noffers a learning portal, which provides certification in different arenas.<\/li>\n\n\n\n<li>A\nfunctioning community which provides support and updates useful for beginners.<\/li>\n\n\n\n<li>Odoo\nCRM can be easily accessed through mobile devices.<\/li>\n\n\n\n<li>It\nalso has the feature of GeoIP with which your CRM team can detect the country\nand city of leads. <\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing of\nOdoo Free CRM Software for Small Business<\/strong><\/p>\n\n\n\n<p>The software offers a free version.\nThe paid version of the CRM software costs \u20b9591.81 per month. You can forward us a\ncall back request for further price related details. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<ul>\n<li><h3 id=\"espocrm\" style=\"font-size:22px;\"><span class=\"ez-toc-section\" id=\"espocrm\"><\/span>EspoCRM<span class=\"ez-toc-section-end\"><\/span><\/h3><\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/detail\/espocrm\">EspoCRM free lead management software<\/a> is useful for establishing sales forecasts while also providing an opportunity to go through sales cycle.<\/p>\n\n\n\n<p>EspoCRM free CRM app also allows every account to have a single or multiple contact information support. Additionally, the CRM also offers an all in one calendar using which you can set up meetings and delegate tasks.<\/p>\n\n\n\n<p><strong>Features of\nEspoCRM Free Open Source CRM Software<\/strong><\/p>\n\n\n\n<ul>\n<li>You\ncan integrate your mail inbox with the CRM software and send mails directly\nfrom EspoCRM.<\/li>\n\n\n\n<li>EspoCRM\nis effective for creating email marketing campaigns as well as sending bulk\nemails at once. <\/li>\n\n\n\n<li>The\nfeature of activity stream allows you to track updates associated with accounts\nand leads and tag your teammates as well.<\/li>\n\n\n\n<li>EspoCRM\nhas the ability to store multiple phone contacts per customer including office,\npersonal, faxes and much more. <\/li>\n\n\n\n<li>The\nsoftware also allows for attaching files and documents easily within emails.<\/li>\n<\/ul>\n\n\n\n<p><strong>Benefits of\nEspoCRM Free CRM Systems <\/strong><\/p>\n\n\n\n<ul>\n<li>The\nsoftware provides for creation of cases either manually or automatically. <\/li>\n\n\n\n<li>Support\nteams can automatically register a case on the basis of incoming mails.<\/li>\n\n\n\n<li>It\nalso consists of a service portal using which customers can opt for\nself-service functionalities.<\/li>\n\n\n\n<li>A\ncomposite knowledge base which is accessible to both your customers and CRM\nteam.<\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing of\nEspoCRM Free CRM Tools<\/strong><\/p>\n\n\n\n<p>EspoCRM software is completely free to\ndownload.<\/p>\n\n\n\n<ul>\n<li><h3 id=\"opencrx\" style=\"font-size:22px;\"><span class=\"ez-toc-section\" id=\"opencrx\"><\/span>openCRX<span class=\"ez-toc-section-end\"><\/span><\/h3><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/11\/Open-CRX.png\" alt=\"best open source crm\" class=\"wp-image-19822\"\/><\/figure><\/div>\n\n\n<p>openCRX CRM software for free download offers robust role-based access to data to make systems more secure. It runs on J2EE 6 Web Profile complaint servers and is compatible with numerous databases.<\/p>\n\n\n\n<p>Moreover, openCRXis a cloud-based in nature, which to organizations advanced scalability and security options.<\/p>\n\n\n\n<p><strong>Features of\nopenCRX Free CRM Software for Small Business <\/strong><\/p>\n\n\n\n<ul>\n<li>openCRX offers a holistic view of different accounts and helps you keep a tab on the status of purchases made. <\/li>\n\n\n\n<li>It offers flexible pricing options which can be edited at run time and also makes different price lists available in different currencies. <\/li>\n\n\n\n<li>The software has the option of activity trackers that helps monitor different projects as well as CRM personnels.<\/li>\n\n\n\n<li>openCRX has groupware functionality for letting you efficiently manage calendars and mails from within the software surface. <\/li>\n\n\n\n<li>It is compatible with third party applications such as Kontakt, <a href=\"https:\/\/www.techjockey.com\/detail\/microsoft-office-365-business-essentials\">MS Outlook<\/a>, etc.<\/li>\n<\/ul>\n\n\n\n<p><strong>Benefits of\nopenCRX Free Lead Management Software<\/strong><\/p>\n\n\n\n<ul>\n<li>The\nsoftware offers high grade customization using which you can add on more\nfeatures and modify a screen\u2019s layout. <\/li>\n\n\n\n<li>You\ncan use openCRX in the language you are most comfortable with.<\/li>\n\n\n\n<li>The\nsoftware provides an enhanced security system and restricts access based on\nuser roles.<\/li>\n\n\n\n<li>Through\nthe sales pipeline feature, you can keep a record for tracking all important\ncustomer related functionality.<\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing of\nopenCRX Free CRM App <\/strong><\/p>\n\n\n\n<p>OpenCRX is free to download and use. <\/p>\n\n\n\n<ul>\n<li><h3 id=\"axelor_crm\" style=\"font-size:22px;\"><span class=\"ez-toc-section\" id=\"axelor_crm\"><\/span>Axelor CRM<span class=\"ez-toc-section-end\"><\/span><\/h3><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/11\/axelor.png\" alt=\"lead management software\" class=\"wp-image-19815\"\/><\/figure><\/div>\n\n\n<p>Axelor free open source CRM is known for its scalability and improving the productivity of your employees. Additionally, the user-friendly interface of the software ensures that you know everything about how your customers are engaging with your business.<\/p>\n\n\n\n<p>The source also offers the option of automating repetitive tasks, leaving you with more time to focus solely on servicing clients better.<\/p>\n\n\n\n<p><strong>Axelor CRM\nFree Online CRM Features<\/strong><\/p>\n\n\n\n<ul>\n<li>The\nsoftware is compatible with multiple devices such as desktop, mobile devices\nand tablets. <\/li>\n\n\n\n<li>Axelor\nCRM provides a \u2018Disconnected mode\u2019 which means that you can use the application\neven without a functioning network.<\/li>\n\n\n\n<li>You\ncan build a customer pipeline where you can filter and track your leads as well\nas accounts.<\/li>\n\n\n\n<li>Axelor\nCRM has a Kanban feature using which you can keep a tab on all of business\nprocesses and its status.<\/li>\n\n\n\n<li>The\nsoftware lets you set objectives for yourself and then visualise your\nperformance through beautiful graphics.<\/li>\n<\/ul>\n\n\n\n<p><strong>Benefits of\nAxelor CRM Online CRM Software <\/strong><\/p>\n\n\n\n<ul>\n<li>Axelor\nCRM offers enhanced compatibility with other apps in the Axelor suite, for a\nmore holistic performance.<\/li>\n\n\n\n<li>With\nSendinBlue, you can automate your marketing campaigns with ease.<\/li>\n\n\n\n<li>Axelor\nCRM software even automates call schedules, reminders, sales events etc. <\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing of\nAxelor CRM Free Sales CRM <\/strong><\/p>\n\n\n\n<p>Axelor CRM software is free to\ndownload and use. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<ul>\n<li><h3 id=\"crust_crm\" style=\"font-size:22px;\"><span class=\"ez-toc-section\" id=\"crust_crm\"><\/span>Crust CRM<span class=\"ez-toc-section-end\"><\/span><\/h3><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/11\/Crust.png\" alt=\"customer management system\" class=\"wp-image-19818\"\/><\/figure><\/div>\n\n\n<p>Crust CRM free CRM for small businesses is known for its flexibility and scalability. The software is capable of customization of charts and fields. Also, the software features a drag and drop interface using which you can easily place all the required components on the screen.<\/p>\n\n\n\n<p>It also provides an interactive dashboard through which the status of different leads and accounts can be easily updated. <\/p>\n\n\n\n<p><strong>Features of\nCrust CRM Free Lead Management Software<\/strong><\/p>\n\n\n\n<ul>\n<li>The software generates reusable customer ID useful even in case of third- party applications.<\/li>\n\n\n\n<li>It extends support for social logins such as through Facebook and Google.<\/li>\n\n\n\n<li>You can undertake enriching conversations with customers through in-built Crust <a href=\"https:\/\/www.techjockey.com\/blog\/best-indian-messaging-apps\">messaging applications<\/a>.<\/li>\n\n\n\n<li>The software also provides the feature of a deal room where different teams are involved with procurement and serving a client for sharing ideas.<\/li>\n\n\n\n<li>IAM or <a href=\"https:\/\/www.techjockey.com\/category\/identity-access-management-software\">identity access management<\/a> for overseeing user permissions and roles. <\/li>\n\n\n\n<li>Crust CRM uses peripheral workflow engines to automate repetitive tasks and help you focus on the most critical tasks at hand. <\/li>\n<\/ul>\n\n\n\n<p><strong>Benefits of\nCrust CRM Free CRM App<\/strong><\/p>\n\n\n\n<ul>\n<li>You\ncan create insightful reports and easily add charts to them with a drag and\ndrop interface.<\/li>\n\n\n\n<li>It\nconsists of microservice modules which help rein in the cost while keeping the\nperformance high at the same time. <\/li>\n\n\n\n<li>With\nCrust IAM you can control the access of your employees to critical data. <\/li>\n\n\n\n<li>Customizable\ndashboards, views and lists.<\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing of Crust\nCRM Free Open Source CRM Tool<\/strong><\/p>\n\n\n\n<p>Crust CRM is available free of cost for students. However, for professionals, the price of the paid version is pegged at \u20b92102.73 per user per month. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-summary-of-features-offered-by-free-online-crm-software\">Summary of Features Offered by Free Online CRM Software<\/h4>\n\n\n\n<p>Modern day CRM software solutions offer\nnumerous features. But there are certain features that should be present in\neach CRM tool so that they can function efficiently for your business. We take\na look at those features below: <\/p>\n\n\n\n<ul>\n<li><strong>Account Management- <\/strong>The best online CRM\nsoftware holds different information such as their name, gender, history of\ninteractions for easy accounts management. <\/li>\n\n\n\n<li><strong>Generating quotes- <\/strong>Free sales CRM tools enable\nend users to easily send quotes to prospective as well as existing clients. <\/li>\n\n\n\n<li><strong>Spotting Potential Sales- <\/strong>This is possible with the forecasting feature of free CRM for small business. Also, with this you can predict future sales trends with the help of past or present performance. <\/li>\n\n\n\n<li><strong>Tracking inventory- <\/strong>The best open source CRM\nsoftware keeps you updated about the status of stock across multiple locations.<\/li>\n\n\n\n<li><strong>Lead Management- <\/strong>Moreover, the best free CRM for start-upshelps put a sales pipeline in place for ensuring that the most critical leads get processed first. <\/li>\n<\/ul>\n\n\n\n<p><strong style=\"font-size:24px;\">Conclusion<\/strong><\/p>\n\n\n\n<p>Most CRM software provides different mediums for you to connect with your existing client base as well as chase potential leads. They also provide several interactive solutions to not only keep their end users updated of the status of different accounts but also offer the existing ones with a unique experience. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>CRM referring to customer relationship management is a tool to help companies efficiently manage relations with customers as well as draw analysis regarding sales made from past associations. Open source CRM tools have been lately gaining popularity and many upcoming and established corporates are opting for best free CRM solutions that are open source. What [&hellip;]<\/p>\n","protected":false},"author":69,"featured_media":19813,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[309],"tags":[8200,8201,3271,1035],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.2 (Yoast SEO v22.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>12 Best Open Source &amp; Free CRM Software for SMBs in 2024<\/title>\n<meta name=\"description\" content=\"Best open source &amp; free CRM software aid with serving customers better as well as ensuring better return on investments. 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