Case Study: Bhartiya International – IT Helpdesk Management Solution By Kalpana Arya . October 4, 2024IT helpdesk plays a pivotal role in any organization by acting as a connecting link between end users and their IT services. It has a broader...
10 Best Ticketing Tools for Helpdesk in 2024 By Mayank Dixit . June 13, 2024Ticket management system and ticketing tools are a software solution created for better handling and resolution of customer grievances as well as issues faced by employees...