By Kalpana Arya . August 2, 2024
Customer retention is an important aspect of running a business. Despite the best efforts, every business has to deal with customer churn. Since every person’s preferences...
By Ayushee Sharma . June 13, 2024
Customers are the priority for any business. Businesses focus on customer experience (CX) to increase loyalty and the revenue. Customer service and customer support are crucial...
By Mohd. Areeb . May 28, 2024
Do you want to make people anxious at work and create chaos in your organisation? How about making your employees feel plain old uneasy and creating an...
By Namrata Samal . February 6, 2024
Summary: Onboarding new customers to a service-based, account-based, or subscription-based firm. So that they can make the most of your offerings while reducing the likelihood of...
By Surjodeep Bose . February 6, 2024
Have you ever wondered as to why customers pick your products over that of competitors? What drives them to purchase more, certain times of the month...
By Somya Gupta . February 6, 2024
Listening to your customers and get inputs you can act on! This will not just help win your existing customers’ heart but also help attract the...
By Surjodeep Bose . January 17, 2024
[c_y] is almost at a close as few days left only, we’ll be ushering in New Year. The lead up to the new year is a...
By Isha Lamba . January 11, 2024
Acquiring new customers is a way to grow your business, but retaining the existing ones is a way to sustain your business. In fact, the customer...
By Techjockey Team . April 11, 2023
Customer engagement, which is vital for fostering brand loyalty, used to be a lot simpler in earlier times when most customers used to have limited options....
By Rajan Rauniyar . November 2, 2022
The rise of eCommerce has brought a drastic change in consumers' buying habits and revenue models of businesses. Brands now prefer to sell directly to the...
