By Techjockey Team . September 26, 2024
Today, customer service has become the focal point of businesses, and the rise of generative AI has revolutionized how companies interact with their customers. By integrating...
By Kalpana Arya . August 2, 2024
Customer retention is an important aspect of running a business. Despite the best efforts, every business has to deal with customer churn. Since every person’s preferences...
By Ayushee Sharma . June 13, 2024
Customers are the priority for any business. Businesses focus on customer experience (CX) to increase loyalty and the revenue. Customer service and customer support are crucial...
By Namrata Samal . February 6, 2024
Summary: Onboarding new customers to a service-based, account-based, or subscription-based firm. So that they can make the most of your offerings while reducing the likelihood of...
By Surjodeep Bose . February 6, 2024
Have you ever wondered as to why customers pick your products over that of competitors? What drives them to purchase more, certain times of the month...
By Surjodeep Bose . January 17, 2024
[c_y] is almost at a close as few days left only, we’ll be ushering in New Year. The lead up to the new year is a...
By Isha Lamba . January 11, 2024
Acquiring new customers is a way to grow your business, but retaining the existing ones is a way to sustain your business. In fact, the customer...
By Techjockey Team . April 11, 2023
Customer engagement, which is vital for fostering brand loyalty, used to be a lot simpler in earlier times when most customers used to have limited options....
By Rajan Rauniyar . November 2, 2022
The rise of eCommerce has brought a drastic change in consumers' buying habits and revenue models of businesses. Brands now prefer to sell directly to the...
