Upselling and Cross Selling Strategies: Tips to Improve Your Revenue
By Ayushee Sharma . February 20, 2025
Do you remember a time when you went to a fast-food restaurant like Burger King or McDonald’s, and they asked you if you wanted a larger...
15+ Interesting CRM Techniques & Customer Retention Strategies
By Isha Lamba . February 12, 2025
Acquiring new customers is a way to grow your business, but retaining the existing ones is a way to sustain your business. In fact, the customer...
The Ultimate Checklist for Buying Customer Management Software
By Somya Gupta . February 12, 2025
You think before making business investments, right? Buying a customer management software for small business is like making an investment decision, which offers long term benefits...
How Much Should You Spend on Customer Management System: A Handy Checklist
By Mayank Dixit . February 12, 2025
Customer management system is a system that takes care of a company’s interactions with its customers: existing and potential future customers. With the help of customer...
The Rise of Generative AI in CX: Transforming Customer Interactions
By Techjockey Team . October 22, 2024
Today, customer service has become the focal point of businesses, and the rise of generative AI has revolutionized how companies interact with their customers. By integrating...
D2C Vs B2C Business Model: What’s the Difference
By Rajan Rauniyar . October 3, 2024
The rise of eCommerce has brought a drastic change in consumers' buying habits and revenue models of businesses. Brands now prefer to sell directly to the...
How SMBs in India Can Increase Their Bottom Line Through Technology
By Kalpana Arya . October 3, 2024
There isn’t any doubt that the small and medium business (SMB) sector in India contributes significantly to the country’s GDP. However, you will be surprised to...
What Is Customer Churn: Tips to Reduce Customer Churn Rate
By Kalpana Arya . August 2, 2024
Customer retention is an important aspect of running a business. Despite the best efforts, every business has to deal with customer churn. Since every person’s preferences...
What are the Benefits of Using Customer Engagement Software
By Techjockey Team . April 11, 2023
Customer engagement, which is vital for fostering brand loyalty, used to be a lot simpler in earlier times when most customers used to have limited options....