Summary: Delivery management software provides insights on delivery performance, customer behavior, and driver efficiency that can help in optimizing delivery operations. Let’s learn more about this software and how it can help you with managing delivery procedures.
If you are involved in a delivery business, then you must be aware of how difficult it is to plan the routes of your delivery, manage order details, and schedule order delivery.
Managing all these tasks manually can consume a lot of time and may lead to data errors. Therefore, it is better to automate all tasks related to order delivery to save valuable time. For that purpose, you can use delivery management software.
A delivery management system helps in automating the order delivery process starting from the order placement till the delivery of product. It helps in scheduling product delivery, optimizing delivery routes, managing delivery partners, tracking order details, etc.
In this article, you will learn about some of the best delivery dispatch software that you can use for streamlining your entire delivery process.
What is Delivery Management Software?
Delivery management system helps organizations systematically plan, track, and optimize delivery operations. With it, you can optimize routes, track deliveries in real-time, manage order dispatches, proof of delivery, and so on.
The main purpose of using this software is to reduce operational costs, improve customer satisfaction, and streamline the delivery process.
7 Best Delivery Management Software for Small Business in 2024
Here is a detailed example of some of the best delivery management software along with their features, supported platforms, and pricing.
1. Locate2u
Locate2u is a delivery management system that you can use to streamline and automate the entire delivery management procedure. With it, you can optimize delivery routes, schedule deliveries, estimate ETAs for customers, display accurate delivery time, and so on.
Features of Locate2u
- Tracks the status of deliveries in real-time.
- Monitors delivery progress
- Plans and schedules deliveries
- Automates dispatching process
Supported OS: Android, iOS, Web
Free Trial: Available
Pricing of Locate2u: No free plan available | Paid plan starts from INR 1,250.66/month
2. Onfleet
Onfleet is a logistics and delivery management software to help businesses streamline their delivery operations. It provides tools for route optimization, real-time tracking of deliveries, communication with drivers, and analytics.
Onfleet is used by businesses in food delivery, e-commerce, etc., to enhance the efficiency and visibility of their delivery process.
Onfleet Features
- Consolidates routing and dispatch
- Automatically assigns drivers based on availability
- Updates customers order details in real time
- Collects proof of delivery via signatures, notes, etc.
- Optimizes routes based on distance, traffic conditions, delivery priorities, etc.
Supported OS: Android, iOS
Free Trial: Available
Onfleet Pricing: Price details available on request on its official website
3. Bringg
Bringg is a delivery and logistics management platform that enables businesses to plan, optimize, and scale their last-mile delivery operations. It offers an array of features to enhance visibility, efficiency, and customer experience in delivery processes.
Some essential features of this software are real-time delivery tracking, route optimization, automated delivery dispatch, delivery performance monitoring, carrier assignments automating, and so on.
Bringg Features
- Manages driver schedules
- Generates delivery slots for auto scheduling
- Provides delivery updates to customers in real time
- Streamlines vehicle-specific routing
Supported OS: Windows, Web
Free Trial: Not available
Pricing of Bringg: Price details are available on request on its official website
4. ClickPost
ClickPost logistics and supply chain management platform offers multiple solutions for businesses to optimize their logistics operations. Some of its common features are shipment tracking, order processing, courier managing, sending tracking updates to customers, etc.
Features of ClickPost
- Sends customizable messages to customers
- Supports multichannel communications
- Updates Estimated Delivery Date (EDD) in real time
- Selects the best route for delivery
Supported OS: Web based
Free Trial: Not available
Pricing of ClickPost: The price detail of this courier management software is available on request.
5. MetaPack
MetaPack delivery management platform for e-commerce is used to optimize parcel operations. It connects you with the network of 350+ carriers and automatically selects the carrier partner to streamline delivery operations. Moreover, it provides access to 3,50,000 storage facilities to simplify order pickup and delivery.
Features of MetaPack
- Tracks shipment in real-time
- Prints outbound and return carrier approved labels
- Calculates precise delivery rates
- Provides multi delivery options based on locations
Supported OS: Web, Windows
Free Trial: Not available
Pricing of MetaPack: MetaPack pricing details are available on its official website
6. Deliforce
Deliforce is a comprehensive logistics management solution for supply chain businesses to optimize their operations. Key features of Deliforce include task assignment, real-time tracking of field agents, route optimization, proof of delivery management, etc.
This delivery dispatch software can also help you in sending delivery updates to customers, tracking the distance travelled by agents, and receiving the delivery feedback from customers.
Deliforce Features
- Displays all agent’s data in real time via map view
- Automatically assigns tasks to customers
- Accepts customers’ signature for proof of delivery
- Updates delivery time and agents’ details in real time
Supported OS: Windows, Android
Free Trial: Available
Deliforce Pricing: Free plan available | Paid plan starts from INR 6.66/task/month
7. Track-POD
Track-POD delivery management software helps businesses with last mile automation. It offers the features for managing deliveries, optimizing routes, maintaining proof of delivery digitally, and tracking the delivery vehicles in real-time. It can also help you with managing orders, providing live ETA updates to customers, and updating new stop sequences for customers.
Track-POD Features
- Offers multi-drop route planner
- Provides real-time route updates about drivers
- Offers accurate estimated time of arrival (ETA) in real time
- Provides a dashboard for route planning efficiency analysis
Supported OS: Web, Android, iOS
Free Trial: Available
Pricing of Track-POD: It offers pricing on a per-driver-per-order basis. The paid plan starts from INR 2,416.33/per driver and INR 23,746.67/per order basis.
Benefits of Using Delivery Management Software
The major benefit of using courier management software is that it improves overall operational efficiency. Further, it helps in reducing manual errors and saves time by automating tasks like route planning, order tracking, etc. Some other benefits of using this software include:
- Improves customer experience with real-time order updates
- Helps in saving costs by choosing the best route and delivery vehicle
- Provides insights on delivery performance, customer behavior, and driver efficiency
- Identifies the best delivery route via advanced algorithms and optimization functionalities
- Accepts digital signatures and captures photos for paperless proof of delivery.
Best Features to Look in Delivery Management Software
When evaluating a delivery management system for your company, make sure it offers some essential features like route optimization, live delivery tracking, proof of delivery management, customer’s feedback management, and the real time tracking of delivery agents.
In addition to these features, it should offer integration with software like e-commerce platforms, inventory management software, etc., to import orders and delivery related data into a single platform.
Conclusion: Which Delivery Management Software is Best?
Delivery management software plays a pivotal role in enhancing operational efficiency, optimizing routes, and ensuring timely and accurate delivery of goods. By leveraging these tools, you can streamline their logistics processes, minimize costs, and improve customer experience.
Based on features and pricing, ClickPost, Deliforce, and Bringg are some of the most reliable software for delivery management. However, you must look for other options to select the best one for your business.
FAQs
What is the top delivery management software in the market?
Route4Me, Upper, FarEye, Bringg, and Track-POD are some of the best delivery management software in the market that you can use to streamline delivery processes.
Why is delivery management software important?
Delivery management software helps make on-time deliveries faster. It streamlines route planning and fleet management and provides visibility into the entire order management process.
What is the purpose of delivery management software?
The main purpose of courier dispatch software is to plan and schedule order deliveries. It can also be used for mapping and optimizing routes for order deliveries. Many companies also use this software for dispatching and tracking delivery vehicles and drivers.
What is courier management software?
Courier management system is used for simplifying the courier management and routing. It can streamline route planning, delivery route optimization, courier tracking, and courier scheduling.
What are the names of the best courier management systems?
Some of the best courier management systems are Shipday, ShipStation, Purbis Courier, Track-POD, Bringg, ClickPost, etc. These solutions offer features that help in meeting requirements of courier management businesses.
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Written by
Varsha 
Varsha is an experienced content writer at Techjockey. She has been writing since 2021 and has covered several industries in her writing like fashion, technology, automobile, interior design, etc. Over the span of 1 year, she has written 100+ blogs focusing on security, finance, accounts, inventory, human resources,... Read more
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